What are the responsibilities and job description for the Assistant Office Manager position at TAX PLUS?
WE'RE NOT JUST HIRING AN ASSISTANT MANAGER. WE'RE DEVELOPING FUTURE STORE MANAGERS.
Tax Plus is expanding and looking for strong tax professionals and emerging leaders who are ready to help run a high-performing tax office. This role combines people leadership, client service, accountability, compliance and office performance.
COMPENSATION & OPPORTUNITY
$22–$30/hour Performance Incentives based on experience, qualifications and role requirements. Eligible positions may include performance-based earning opportunities.
WHAT YOU'LL DO
- Assist the Store Manager with daily office operations
- Supervise and support Tax Preparers and administrative staff
- Coach and develop team members
- Monitor client service, appointments and office workflow
- Prepare and review tax returns when qualified
- Help ensure IRS and Tax Plus compliance standards are followed
- Resolve client questions and concerns professionally
- Monitor follow-ups, retention, referrals and reviews
- Help the office achieve performance goals
- Participate in management meetings and leadership training
WHO WE'RE LOOKING FOR
- Tax preparation or tax-office experience strongly preferred
- Previous leadership, supervisory or management experience preferred
- Active PTIN required if preparing tax returns
- Strong communication and problem-solving skills
- Ability to coach and hold team members accountable
- Organized, dependable and comfortable in a high-volume environment
- CrossLink experience is a plus
- Bilingual English/Spanish is a plus
WHY TAX PLUS?
Tax Plus is a growing multi-location tax preparation company. We're combining the personal service and relationships of a neighborhood tax office with the training, standards, systems and career opportunities of a growing professional organization. We're looking for people who want to learn, perform and grow with us.
CAREER GROWTH
As Tax Plus expands, strong operators will have opportunities to take on greater responsibility and move into Store Manager and multi-location leadership roles.
Assistant Manager → Store Manager → Multi-Location Leadership
APPLY TODAY
Apply today and include your tax experience, management experience, PTIN status, software experience, availability and languages spoken.
Pay: $22.00 - $30.00 per hour
Benefits:
- Flexible schedule
Ability to commute/relocate:
- Jamaica, NY 11434: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of leadership, supervisory, or management experience do you have ?
- Do you have experience supervising or supporting employees in a fast-paced office environment?
- Which tax preparation software have you used?
Experience:
- Tax : 3 years (Required)
License/Certification:
- PTIN (Required)
Work Location: In person
Salary : $22 - $30