What are the responsibilities and job description for the General Manager position at Tavistock Restaurant Collection?
Description
Chroma Modern Bar Kitchen | Lake Nona (Orlando), FL
Tavistock Restaurant Collection
Chroma is a polished-casual, high-volume restaurant in the heart of Lake Nona’s Town Center, known for its energetic bar program, shareable menu, and consistently busy dining room. As one of the flagship concepts in a fast-growing community, Chroma attracts locals, professionals, residents, and visitors looking for a great meal and a great vibe. We’re looking for a General Manager who can lead from the floor, develop talent, and drive strong results while keeping the guest experience at the center of everything.
What You’ll Do
What We’re Looking For
Chroma Modern Bar Kitchen | Lake Nona (Orlando), FL
Tavistock Restaurant Collection
Chroma is a polished-casual, high-volume restaurant in the heart of Lake Nona’s Town Center, known for its energetic bar program, shareable menu, and consistently busy dining room. As one of the flagship concepts in a fast-growing community, Chroma attracts locals, professionals, residents, and visitors looking for a great meal and a great vibe. We’re looking for a General Manager who can lead from the floor, develop talent, and drive strong results while keeping the guest experience at the center of everything.
What You’ll Do
- Own the day-to-day operation of a high-volume restaurant, balancing service, hospitality, and business performance
- Lead, coach, and develop a team of managers and hourly staff with clear expectations and consistent follow-through
- Drive guest experience through active floor leadership, service standards, and hospitality-focused culture
- Partner closely with culinary leadership to ensure execution, pacing, and quality are consistently on point
- Oversee hiring, onboarding, training, scheduling, performance management, and succession planning
- Manage labor and cost controls, inventory processes, and weekly/monthly performance targets
- Maintain strong bar and beverage execution, working with the team to elevate the program and guest engagement
- Use data and reporting to identify trends and improve results across sales, labor, COGS, and guest feedback
- Ensure operational excellence: cleanliness, safety, compliance, cash handling, and facility standards
- Represent Chroma and TRC in the Lake Nona community, supporting events and brand presence when needed
- A flagship concept in one of the fastest-growing communities in Florida
- Growth opportunities across an expanding national restaurant collection
- Competitive compensation and bonus potential (based on experience and performance)
- Benefits package and company dining perks across the portfolio
- Strong culture with high standards and operators who support operators
What We’re Looking For
- Proven GM experience in a high-volume, full-service restaurant (polished casual or upscale preferred)
- Strong leadership presence with the ability to motivate teams and set a high bar without ego
- Track record of developing managers and building culture that retains great people
- Solid business acumen: labor planning, cost control, P&L awareness, and performance execution
- Comfort operating in an energetic environment with high expectations and lots of moving parts
- Strong communication skills and ability to partner effectively across operations, culinary, and support teams
- Hands-on, floor-first style with a consistent focus on hospitality and standards
- Flexible schedule availability, including nights, weekends, and holidays as needed