What are the responsibilities and job description for the IT Support Specialist position at Tavant Technologies, Inc.?
IT Support Specialist
Location: Pittsburgh, PA | On-site: 5 days/week
We are looking for an IT Support Specialist to provide primarily Level 1 and occasional Level 2 technical support for employees.
Responsibilities
Troubleshoot hardware, software, account, and access issues.
Support Okta, Google Workspace, Intune, Jamf, Jira, Confluence, and Slack.
Onboard and offboard users following established documentation.
Support Windows and macOS laptops.
Provide occasional onsite technical support for the CEO.
Communicate effectively and manage support requests efficiently.
Requirements
IT/help desk or desktop support experience.
Strong troubleshooting, communication, and time-management skills.
Experience with Windows, macOS, and the tools listed above.
Must work from the Pittsburgh office 5 days/week.
Must have reliable transportation, including for off-peak hours.
Pay: $24.68 - $34.93 per hour
Work Location: In person
Benefits:
Health Insurance, 401K PlanSalary : $25 - $35