What are the responsibilities and job description for the Senior Sales Operation Analyst position at tateandlyle?
The Senior Sales Operations Analyst plays a critical role in supporting the sales effectiveness, customer excellence, and commercial transformation within Greater China. About You This position partners closely with China Commercial leaders, Sales Operations, and Finance to standardise processes, enhance Salesforce adoption, and improve both business performance and customer experience. This role reports to the Director, Commercial Operations APAC w,issuesho is based in Singapore. About Us Tate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference in our local communities, we believe we can successfully grow our business and positively impact society What You’ll Be Doing Demand consolidation with R&O incl. allocation and sales push communication Facilitate contracting and SAP/Jindie system maintenance, incl. bidding strategy, pricing proposal (ROI analysis), etc. Coordinate supply issues, quality issue, NPD project, damaged meetings, execute regular deck operations, audits, stock clearance, plant audit, etc. Facilitate internal sales meeting, prepare meeting materials and track follow-ups Coordinate both internal and distributor training Salesforce & Commercial Tools Leadership Act as the China Salesforce lead, driving adoption, governance, and compliance Managing, maintaining and training on SFDC Develop dashboards and reports to provide actionable business insights Partner with AP/Global Salesforce team to manage system enhancements, user support, and ongoing initiatives Customer Segmentation and RTM Partner with China commercial teams to execution of customer segmentation and develop a framework for and support regularly business review deck and data. Distribution RTM Support Process Optimization Drive and implement process standardization and best practices. Location · This role is based in Xuhui District, Shanghai Gumei Road What You’ll have Bachelor’s degree or equivalent experience 5 years of experience in a operational sales operation role, good business acumen & hands-on operation experience Must be number sensitive and able to work with big data Experience in Sales Operations / Commercial Excellence / CRM (Salesforce preferred) Excellent communication skills (both English & Mandarin) Proactive mindset with confidence to challenge and identify opportunities High level of ownership, adaptability, and customer-centric thinking What We Can Offer Base salary 13th month with Performance Bonus Comprehensive insurance coverage for you and your family Flexible benefits Hybrid working arrangement. Exposure to working for a multi-national organization. Opportunity to partner with various functional leaders globally. LinkedIn Learning Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ , Black Employee Network, Veterans’, Mental Health) Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program Local volunteering opportunities (where applicable) #LI-JL1 Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce. With 165 years of ingredient innovation, Tate & Lyle helps food and beverage brands grow by winning on taste, nutrition and performance. The company’s ingredients power products consumed by millions every day, delivering value in 120 markets. Tate & Lyle combines leading expertise in sweetening, mouthfeel and fortification to reduce sugar, calories and fat, add fibre and protein, and optimise texture and stability across beverages, dairy, bakery, snacks, soups, sauces and dressings. With approximately 5,000 experts across around 75 locations in 38 countries, Tate & Lyle partners globally to solve challenges, accelerate launches and deliver commercial advantage, guided by its brand promise: Science, Solutions, Society worldwide. For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube