What are the responsibilities and job description for the Business Continuity & Crisis Management Manager position at tateandlyle?
About us Tate and Lyle is a successful organisation with a clear purpose, ambition, strategy, and strong expert talent, solely focused on achieving its’ ambition as a world class ingredients solutions provider. We have expanded our plant-based footprint beyond corn into tapioca, stevia leaf, chickpea protein and soluble fibre to explore wider platforms for achieving our ambition. Achieving this ambition will require; development of new capabilities, reallocation of resources and investment to become a leaner, more agile company, leveraging latest technology, process insight and ways of working. About the role The Business Continuity & Crisis Management Manager plays a key role in supporting the Group Head of Internal Audit & Risk in developing, maintaining and enhancing the Group’s business continuity (BC) and crisis management (CM) frameworks. Working across all functions and geographies, the role ensures the organisation is prepared for disruption, capable of responding effectively and able to recover operations with minimal impact. The role will coordinate continuity planning, lead crisis management exercises, ensure documentation is robust and up to date, and support the business in understanding and fulfilling its resilience responsibilities. It plays a key part in strengthening organisational preparedness and protecting Tate & Lyle’s people, operations and reputation. Accountabilities: Business Continuity Planning (BCP) Maintain and improve the Group’s BCP framework, methodologies and guidance, ensuring plans remain aligned to best practice and reflect evolving business operations, risk exposures and regulatory expectations. Coordinate the review of Business Impact Analysis (BIAs), BC and recovery plans across the Group. Crisis Management (CM) Manage and maintain the Group’s CM framework. Ensuring clear roles, responsibilities, escalation processes, documentation and supporting materials, and full framework alignment across Regions and Group. Facilitate crisis simulation exercises and training sessions Provide guidance during live incidents, supporting mobilisation, communication and post‑incident review. Testing, Training & Awareness Develop and deliver training sessions, workshops and awareness programmes to strengthen business continuity and crisis readiness across the organisation. Capture lessons learned and embed improvements. Reporting Prepare regular reporting and updates for senior stakeholders and Committees, including; action tracking and monitoring overall maturity against industry standards, updates on emerging threats, resilience trends and evolving regulatory expectations. Identify opportunities to enhance resilience capability, tools and processes. Stakeholder Engagement & Support Build strong relationships with functional leads, site managers and crisis response teams. Provide guidance and coaching to ensure BC and CM expectations are understood / met. Work closely with key business partners (IT, Operations, Supply Chain, and HR) on resilience-related risks and dependencies. About you Strong understanding of business unit / function policies, objectives, operations and related activities. Good specialist working knowledge of recognised standards such as ISO 22301, ISO 22313 or similar continuity and crisis management frameworks. Strong experience in business continuity, crisis management or operational resilience Experience conducting Business Impact Analyses (BIAs), developing Business Continuity Frameworks and coordinating regular reviews. Solid experience in resolving issues that are complex or unusual requiring original thought, research, new approaches and analytical techniques, provides advice and guidance through technical knowledge, research and analysis, which impact the performance of the team. Accountable for meeting own targets, which may impact the discipline. May be accountable for a project delivery, responsible for time, cost, and resource management of a project. Confidence facilitating crisis simulations, table‑top exercises, training sessions and workshops with cross‑functional teams. Excellent communication and coaching skills, with the ability to persuade and influence stakeholders and embed strong continuity practices. Analytical thinking with the ability to identify risks, dependencies, vulnerabilities and improvement opportunities. A calm, logical and structured approach to incident response, with experience supporting or coordinating real‑time events desirable. Experience working within a global or multi‑site organisation is an advantage. Comfortable working with stakeholders at all levels, with the ability to influence and build relationships. A proactive, self‑starting approach; comfortable working independently while collaborating effectively. Ability to adapt styles, and interpret and explain information to differing audiences from inside and/or outside the organisation who are not familiar with the subject matter. Adaptable, comfortable with ambiguity, and culturally aware. Structured and motivated to strengthen organisational resilience. Enjoys helping teams prepare for disruption, building capability and supporting people through uncertainty. What You'll Get As business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. The global package includes a bonus scheme, 16-week Equal Parental Leave and mental health & well-being support. Flexible working policy Competitive salary Discretionary annual bonus Excellent employer pension contribution Personal private medical insurance Life assurance Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce. With 165 years of ingredient innovation, Tate & Lyle helps food and beverage brands grow by winning on taste, nutrition and performance. The company’s ingredients power products consumed by millions every day, delivering value in 120 markets. Tate & Lyle combines leading expertise in sweetening, mouthfeel and fortification to reduce sugar, calories and fat, add fibre and protein, and optimise texture and stability across beverages, dairy, bakery, snacks, soups, sauces and dressings. With approximately 5,000 experts across around 75 locations in 38 countries, Tate & Lyle partners globally to solve challenges, accelerate launches and deliver commercial advantage, guided by its brand promise: Science, Solutions, Society worldwide. For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube