Planning Manager, North America

Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary

Reporting to the Director of Global Planning, this role will be responsible for delivering accurate retail and gross sales forecasts while balancing healthy inventory levels in partnership with North America retailers. Through effective planning, analytical insights, and OTB management, this role helps to achieve company financial targets through close collaboration with Supply, Commercial, Finance, and Marketing departments. We are looking for someone who is versatile and comfortable working in a fast-paced and evolving environment.

Key Responsibilities

• Create and provide company-wide reporting to improve information sharing and increase forecast accuracy.
• Maintain SKU planning tools to mitigate inventory liability by boosting forecast accuracy and cross-functional visibility.
• Align monthly retail and gross sales forecasts with Commercial, Marketing, Operations, and Finance teams.
• Communicate potential risks and opportunities to aligned forecasts through weekly and monthly meetings.
• Collaborate with Supply and Distribution to develop, execute, and sustain aligned inventory flows.
• Work with external retail partners on: order tracking/adjustments, newness tracking/feedback, in-stock management, and flagging priority orders.
  
  

Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.

Who You Are

You are someone who learns quickly, takes initiative, takes ownership and accountability of your work, and builds strong cross-functional relationships. To succeed in this position, the following qualities are paramount:

• Tackles projects with ownership and a hands-on mentality.
• Ability to manage multiple, competing priorities simultaneously.
• Exceptional attention to detail, organized, and reliable.
• Skilled at delivering in a fast-paced environment.
• Solutions-oriented and constantly strives to improve processes.
• Proven track record of collaborating with multiple key stakeholders.
• Strong organizational and time-management skills with the ability to prioritize work.
• Self-motivated and takes initiative.
• Creates a welcoming and engaging environment for others.
• Builds rapport quickly and maintains constructive relationships.
  
  

Requirements

• Bachelor’s degree
• 5-7 years of planning experience (wholesale preferred)
• Advanced/Expert-level in Microsoft Excel and Business Intelligence Tools (Tableau/PowerBI/Looker)
  
  

The Details

The expected base salary range for this position is $120,000 to $135,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays.

Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com.

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com.