Ambassador (Freelancer) - Beauty Sales + Education - Kansas City

Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Summary

We are looking for a Beauty Sales & Education Ambassador (Freelancer) to support Tatcha’s Sales & Education team supporting with Sephora and Ulta retailers.

This is a temporary, part-time position that offers an exciting and flexible opportunity to drive education and sales activities within a small territory for a luxury skincare brand. We anticipate that this role will be 20 hours per week for 3-4 months (including work on some weekends, evenings, events & holidays).

Key Responsibilities

• Visit assigned Ulta and Sephora doors to:
• Ensure brand fixtures/displays are fully set and aligned to brand standards
• Open and track service tickets to resolve merchandising or fixture issues
• Check shelves for in-stock status and partner with store staff if replenishment is needed
• Audit and ensure compliance of secondary placements (single- or multi-branded displays), confirming they are stocked, merchandised, and aligned to brand guidelines
• Clean gondolas, fixtures, and secondary placements as needed to ensure premium brand presentation
• Take photos of gondolas and fixtures and secondary placements during each visit for reporting purposes
• Submit timely recap reports after each store visit, including photos and action steps
• Follow up on open tickets to ensure resolution
• Partner with store managers and staff to resolve in-store issues and ensure compliance
• Provide light-touch brand and product education when appropriate, reinforcing awareness of core and hero products to help support advocacy and sell-through
• Be prepared to assist a customer if approached, providing basic product knowledge
  

Requirements

• Prior experience in beauty, retail merchandising, or field support strongly preferred
• Strong attention to detail and ability to uphold luxury brand standards
• Professional presence with excellent communication and relationship-building skills
• Confident in sharing high-level brand/product knowledge as needed, without leading formal training sessions
• Reliable, organized, and able to work independently
• Valid driver’s license and access to a reliable personal vehicle (required)
• Ability to travel locally to assigned store locations; flexible scheduling may be required
• Must have a smartphone for taking photos, submitting reports, and managing communications
  
  

The Details

The expected hourly rate for this position is $25.00 to $30.00 per hour. The hourly rate is determined by various factors including experience, skills, education, geographic location, and budget.

Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com.

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com.