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Certified Professional Coder (CPC)

TaskUs
Texas, TX Full Time
POSTED ON 10/30/2025 CLOSED ON 12/29/2025

What are the responsibilities and job description for the Certified Professional Coder (CPC) position at TaskUs?

What does a Certified Professional Coder really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Certified Professional Coder.

As a Certified Professional Coder you will....

  • Audit charts to ensure accurate ICD-10 CM and CPT code assignment as well as documentation integrity to prevent claim denials.
  • Use critical and logical thinking skills in chart-auditing based on the guidance set forth by the client.
  • Uphold netiquette and professionalism in any interaction with the TaskUs team, other vendors and the client.

Job Summary:

The CPC will be responsible for reviewing medical records and determining compliant clinical documentation for the support of diagnostic and procedural codes related to outpatient behavioral health services. The ideal candidate will have experience with medical coding in behavioral health and be knowledgeable about mental health diagnoses and treatments as well as the necessary documentation requirements. The CPC will work closely with the billing and administrative team to ensure accurate and timely submission of claims for behavioral health services and for which there has been a documentation request.

  • Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes)
  • Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures.
  • Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.
  • Monitor and report on coding-related trends and issues, and make recommendations for process improvements.
  • Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.
  • Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders.
  • Participate in quality improvement initiatives and other projects as assigned.

Qualifications:

  • High school diploma or equivalent; associate's or bachelor's degree in healthcare administration, business, or related field preferred
  • CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required
  • Minimum of 2 years of experience in medical coding, preferably in an outpatient setting or for professional services.
  • Knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines
  • Strong attention to detail and ability to work independently
  • Excellent communication, interpersonal, and organizational skills
  • Proficient in Google Sheets and electronic medical record (EMR) systems Physical

About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:

  • Outstanding Medical, Dental, Vision and Prescription plans
  • 401k Match
  • Pet Insurance
  • In-house Wellness Coaches
  • Hundreds of Discounts with the Brands you Love and Use

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: Remote

Salary : $23

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