What are the responsibilities and job description for the Technical Support Technician position at Taskify AI?
Rola : Technical Support Technician
Location: Bellingham, Washington, United States
🏢 AI JOBS is hiring for one of the global players in the home furnishings industry.
About the Role
The Outside Service Technician plays a key role in ensuring customer satisfaction by performing on-site furniture repairs and restoration services. This includes working with case goods, leather, and upholstery products to resolve minor to moderate damages. The role requires a strong customer-service mindset and technical craftsmanship to maintain high-quality repair standards.
Key Responsibilities
- Perform on-site repairs for various product types with minimal supervision.
- Repair and refinish furniture surfaces, including tables, case pieces, and small corner damages.
- Execute minor rebuilds, surface refinishing, and part replacements.
- Set up and operate spray booths and other repair equipment as needed.
- Maintain repair tools, hardware, and workspace cleanliness.
- Assess product damage and determine the most efficient repair method.
- Collaborate with warehouse and inspection personnel to ensure quality standards.
- Document recurring damage issues and recommend preventive measures.
- Accurately report unresolved or incomplete repairs.
- Follow all company safety procedures and maintain a clean, organized work environment.
What You’ll Bring
- High school diploma or equivalent required.
- 2 years of experience in furniture repair, restoration, or related trade preferred.
- Strong understanding of materials such as wood, leather, and upholstery.
- Hands-on repair skills, including sanding, painting, refinishing, and hardware replacement.
- Excellent problem-solving and attention-to-detail skills.
- Strong customer communication and time management abilities.
- Ability to lift and maneuver furniture and tools as required.
- Valid driver’s license and reliable transportation for on-site service calls.
Apply Now!