What are the responsibilities and job description for the Customer Service Representative position at Taskify AI?
- Role : Customer Service Representative
- Location : St. Louis City County, Missouri, United States
About The Role
We are seeking a friendly and efficient Customer Service Representative to join our growing team. In this role, you will provide outstanding customer support by addressing inquiries, resolving issues, and ensuring a seamless customer experience. You’ll play a key part in promoting green energy solutions that help customers save money and contribute to a sustainable future.
Key Responsibilities:
- Handle customer inquiries and provide accurate information about energy products and services.
- Resolve customer complaints promptly and professionally to ensure satisfaction.
- Maintain accurate records of customer interactions and service transactions.
- Support customers through the enrollment process and guide them on energy solutions.
- Educate customers on the benefits of community solar and renewable energy programs.
Qualifications:
- High school diploma or GED required; a degree in a related field preferred.
- Prior experience in customer service or a similar role is an advantage.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Organizational skills with the ability to manage multiple tasks effectively.
Benefits:
- Comprehensive onboarding and training programs.
- Opportunities for growth within the renewable energy sector.
- Supportive and inclusive team environment.
- Recognition programs for exceptional performance.
- Contribute to a mission that supports sustainability and community well-being.
Apply Now!