What are the responsibilities and job description for the CNC Field Service Engineer position at TARUS Products LLC?
You've spent years in the field diagnosing machines that others couldn't fix. You're comfortable walking into a customer's facility, owning the problem, and leaving having earned their trust. TARUS builds CNC machines — and we need someone ready to be the expert on day one.
This is a senior, independent role. You'll lead the resolution of complex technical issues, serve as a resource for the broader service team, and represent TARUS as a trusted advisor to our customers.
WHAT YOU'LL DO
- Independently diagnose and resolve complex mechanical, electrical, and CNC controls issues at customer sites
- Lead on-site service visits with minimal supervision
- Perform advanced troubleshooting on CNC control systems including Siemens 840D / SINUMERIK ONE and Heidenhain platforms
- Perform and review preventative maintenance programs for key accounts
- Document service work thoroughly and contribute to the team's technical knowledge base
- Represent TARUS as a trusted technical advisor to customers
TRAVEL
Up to 25% domestic and occasional international travel. Some overnight travel required based on customer location and workload.
WHAT YOU BRING
- 5 years of field service experience on CNC machines or precision industrial equipment
- Deep mechanical and electrical diagnostic ability
- Hands-on experience with CNC control systems; Siemens 840D / SINUMERIK ONE or Heidenhain strongly preferred
- Proven ability to work independently at customer sites
- Experience with hydraulics and pneumatics at a diagnostic level
- Strong written documentation and professional communication skills
- Valid driver's license (Enhanced License a plus); legally authorized to work in the US without employer sponsorship
STRONG DIFFERENTIATORS
- Prior experience with TARUS machines or large-format 5-axis CNC
WHY JOIN TARUS?
- Company-paid health and dental insurance for employee and family
- Vision insurance
- 401(k) with company match
- Generous paid time off
- Tuition reimbursement
- Flexible Spending Account
- Company-paid life insurance
Pay: $32.00 - $42.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? Applicants must be legally authorized to work in USA without employer sponsorship.
Experience:
- Service Engineer: 4 years (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $32 - $42