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GENERAL OFFICE CLERK, IV - CLINICAL OPERATIONS ADMIN - Public Health

Tarrant County, TX
Fort Worth, TX Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/13/2025

Salary : $16.29 - $17.92 Hourly

Location : Tarrant County, TX

Job Type : Regular Full-time

Job Number : 10094

Department : Public Health

Opening Date : 01 / 06 / 2025

Closing Date : 1 / 25 / 2025 11 : 59 AM Central

Max Number of Applicants : 100

Summary

This position performs basic-level general office activities, ensuring a culturally sensitive and customer-focused experience for clients and visitors. Performs document processing and recordkeeping to assist in the daily operations of the assigned department.

INTERNAL POSTING

You must be a Tarrant County employee to apply for this position.

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Tarrant County employees enjoy superior health, retirement, and insurance benefits. For more information, please click on the link below :

http : / / www.tarrantcounty.com / en / human-resources / employee-benefits.html

Essential Duties and Responsibilities

  • Performs basic-level clerical duties such as classifying, consolidating, summarizing, typing, notifying, sorting, filing, and distributing documents and information. Delivers and retrieves documents from other programs or departments as needed.
  • Answers customer inquiries and schedules appointments as necessary via multi-line phones and personal contact. Greets the public and provides routine information or refers to appropriate information sources.
  • Performs detailed computerized entry and recordkeeping functions using various software systems (including the electronic medical record and state databases), scanners, and other standard office equipment to record, store, and retrieve information.
  • Develops, compiles, and formats various simple reports and correspondence as required.
  • Performs program specific support activities including but not limited to registering customers, assisting customers with the interpretation and completion of program forms, and collecting environmental or clinical samples.
  • Generates bills and collects fees for services, documents fee collection per program procedures, and prepares deposits for pickup or proper delivery.
  • Obtains customer personal and financial information for eligibility for public health and other social support programs. Collects and files medical and non-medical customer information and ensures records are completed per program procedures. Compiles records for audit purposes.
  • Stays updated on program, department, and County policies, procedures, and practices.
  • Participates in required program training.
  • Performs all other related duties as assigned.

Minimum Requirements

NOTE : You must fill out the work history and education sections of application to show you have years of experience / education as required by hiring department or be disqualified.

  • High school diploma or equivalent .
  • Two (2) full-time years of general clerical or customer service experience.

    Healthcare or public health experience preferred.

    Current and valid driver license .

    Effective communication skills to deal with the general public and external agencies on a daily basis.

    Ability to keyboard and use word processing and spreadsheet software.

    Ability to handle several tasks at once and work without constant supervision.

    Bilingual Spanish / English is preferred.

    If hired, you must provide proof of educational attainment at new hire processing

    Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication in the past seven years and may include financial history reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

    Physical Demands and Work Environment & Other Requirements

    While performing the duties of this position, the incumbent is regularly required to bend, carry, climb, climb stairs, grasp / squeeze, use hand tools, hear, keyboard, kneel, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side / twist, use material handling equipment, tolerate noise, pull, push, reach, reach overhead, perform repetitive tasks, see color, see far and near, sit, squat, stand, stoop, talk, twist, use his / her hands, drive a vehicle, walk, and work alone and with others. May handle blood and urine samples and specimens using OSHA guidelines.

    Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

  • Note : These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Harrison at (817) 884-1227.
  • Are you a current Tarrant County employee? If so, please include your Tarrant County Government experience in the work history of your application. Failure to do so will result in application rejection.If not, please DO NOT apply for this position.

    Do you have a High School diploma, GED, or higher degree Two (2) full-time years of general clerical or customer service experience? Healthcare or public health experience is preferred.

    Do you have a current and valid Driver's License?

    Do you have the ability to keyboard and use word processing and spreadsheet software?

    Do you have the ability to handle several tasks at once and work without constant supervision?

    PREFERRED SKILL (not required) : Are you bilingual and do you have the ability to speak and interpret fluent Spanish?

    Required Question

    Salary : $16 - $18

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