What are the responsibilities and job description for the Field Service Coordinator position at Targeted HR Consulting?
Targeted HR Consulting is proud to partner with a highly respected Omaha-based client in their search for a qualified Field Service Coordinator. This is an exciting opportunity for a hands-on, solutions-driven professional who has real-world field experience in construction, electrical, plumbing, or HVAC—and has also worked in the office side of the business.
If you thrive in a fast-paced environment, love solving problems, and enjoy coordinating moving parts across teams and projects, this role might be perfect for you.
About the Role:
As the Field Service Coordinator, you’ll serve as the central hub between customers, field service techs, the sales team, and operations. From quoting small service jobs to dispatching techs and ensuring seamless service delivery, you’ll play a key role in both the day-to-day and long-term success of the service division.
What You’ll Do:
- Prepare bids, estimates, and quotes for service jobs
- Coordinate and dispatch Field Service Technicians into the field
- Order parts and materials as needed for service jobs
- Read and interpret blueprints and technical documents
- Communicate daily with customers, subcontractors, and internal teams
- Track and follow up on quotes, work orders, and project schedules
- Support Field Service Manager and Business Specialist in managing small projects
- Maintain accurate customer and service data in internal systems (Navpoint, MS Office)
- Assist in occasional outbound customer service and business development calls
What We’re Looking For:
- Local candidates only – this is an Omaha-based role
- Hands-on trades experience REQUIRED – construction, plumbing, electrical, or HVAC background strongly preferred
- Hybrid work eligible after in-office training period (2 remote days/week)
- Strong customer service and communication skills
- Experience in quoting, service coordination, and ordering parts
- Familiarity with reading blueprints and technical documentation
- Proficient in Microsoft Office (Outlook, Word, Excel, Teams, PowerPoint)
- Organized and detail-oriented with strong follow-through
- Experience with service dispatch, field support, or technician scheduling a plus
- Bachelor’s degree in Business preferred OR equivalent work experience
- Authorized to work in the US without work visa sponsorship
Bonus If You Have:
- Estimating or bidding experience for service jobs
- Familiarity with ERP or field service management tools
- Exposure to short-term project coordination
- Ability to handle pricing calculations, discounts, and basic project accounting
Ready to Apply?
If you have the unique mix of field experience and office coordination skills, we want to hear from you. Apply now to join a stable, growth-minded company where your construction or trades background will be valued and your career can grow.
Targeted HR Consulting is an equal opportunity recruiting partner. We encourage applications from diverse candidates who meet the qualifications listed above.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $50,000 - $55,000