What are the responsibilities and job description for the Truckload Data Entry & Billing Representative position at Target Freight Management?
Job description
The Truckload Data Entry & Billing Representative is responsible for supporting daily operations through accurate data entry, freight billing, and administrative coordination within the Truckload division. This position focuses on maintaining shipment records, verifying freight invoices, and ensuring billing accuracy while supporting customers, carriers, and internal staff.
The ideal candidate is highly detail-oriented, organized, and comfortable working in fast-paced environments. Strong data accuracy, time management, and communication skills are essential to ensure timely and error-free billing processes. This role plays a critical part in maintaining service quality, compliance, and financial accuracy.
Target Freight Management Inc. (TFM) is a well-established and rapidly growing third party logistics company headquartered in Pittsburgh, PA. As a national company, TFM has several offices around the US, that allows our team to encompass the technology, experience, culture, and knowledge to be a leading industry provider. We deliver effective and efficient customized freight solutions to a multitude of industries.
Job Summary and Responsibilities:The Truckload Data Entry & Billing Representative is responsible for supporting daily operations through accurate data entry, freight billing, and administrative coordination within the Truckload division. This position focuses on maintaining shipment records, verifying freight invoices, and ensuring billing accuracy while supporting customers, carriers, and internal staff.
The ideal candidate is highly detail-oriented, organized, and comfortable working in fast-paced environments. Strong data accuracy, time management, and communication skills are essential to ensure timely and error-free billing processes. This role plays a critical part in maintaining service quality, compliance, and financial accuracy.
- Accurately enter and maintain shipment, order, and billing data within a Transportation Management System (TMS)
- Examine, verify, and reconcile freight invoices against rate confirmations and customer quotes (Truckload, LTL, Intermodal, Rail)
- Adjust billing discrepancies and ensure proper documentation is maintained.
- Track and trace shipments and update records as needed
- Communicate with carriers and customers via phone and email regarding billing, shipment status, and documentation.
- Maintain organized records to ensure compliance with company policies and industry regulations.
- Support carrier and customer inquiries related to billing, rates, and shipment details.
- Maintain confidentiality of customer information, rates, and proprietary data
- Provide administrative and after-hours support as needed.
- Assist with process improvements related to billing accuracy, data integrity, and workflow efficiency.
- Perform additional duties as assigned by management.
- Minimum of 2 years of experience in data entry, billing, logistics, or transportation administration
- Strong attention to detail with a high level of accuracy
- Experience reviewing and reconciling freight bills or invoices preferred.
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills
- Ability to maintain confidentiality and handle sensitive information.
- Analytical and problem-solving skills with the ability to identify and correct discrepancies.
- Experience working with TMS systems and centralized databases preferred.
- Dependable, self-motivated, and committed to producing high-quality work.