What are the responsibilities and job description for the Endpoint Administrator position at Targa Resources Careers?
JOB DUTIES AND RESPONSIBILITIES:
Responsible for endpoint device (laptops, desktops, tablets, mobile phones, peripherals, printers, VDIs, etc.) strategy and architecture including:
Platform(s) for deploying, managing and maintaining endpoints including installed applications and tools
Standards, policies, and procedures for endpoint management
Evaluation and recommendation of new technologies and tools to enhance the endpoint environment
Hardware endpoint device evaluation and selection
Full lifecycle of endpoints from procurement to decommissioning including inventory management
Technical documentation, architecture diagrams and SOPs
Training and guidance to IT staff and end-users as needed
Coordination with IT security teams for security polices relative to endpoints
Collaboration with business units to understand user needs and deliver tailored solutions
Coordination with endpoint vendors and solution providers on new devices and technologies
Work with the other members of the Infrastructure Architecture team to evaluate solutions across all disciplines of Infrastructure
Serve as the L2/L3 escalation point for endpoint-related issues
Other duties as assigned
MINIMUM ESSENTIAL QUALIFICATIONS:
Bachelor’s degree in MIS, Computer Science, Engineering or related degrees or experience
Minimum of 7 years of relevant expereince
A minimum of 3 years of experience with endpoint management solutions, Intune, Windows 11, O365, and Teams is required.
Windows Autopilot deployment and profile configuration
Experience with Intune Proactive Remediations / Remediation Scripts
Intune App Deployment and troubleshooting
Android and IOS device management
Co-management SCCM/Intune experience
Strong understanding of endpoint hardware, information security concepts and best practices for endpoints
Robust understanding of common network, server and cloud computing concepts
Ability to conceptualize and assimilate data and present proposals in a clear and concise manner
Ability to multi-task and prioritize assignments
Ability to ask clarifying/probing questions of business customers
Ability to adapt effectively to new and changing environments
Must be able to work independently as well as with a team
Eligible to work in the United States without company sponsorship
Regular and reliable attendance
PREFERRED QUALIFICATIONS:
Current certifications preferred – M365 Certified Endpoint Administrator Associate and CompTIA A
Current experience with ServiceNow, ITIL, Autopilot deployment methodology, SCCM, Patch My PC, Citrix VDI, Conference Room Audio Visual technologies
Prior experience in the Oil and Gas industry a plus
Working experience with Trend or similar AV solutions, Azure, M365 application suite, Copilot and Entra
PowerShell scripting for automation, remediation, and endpoint management tasks
Familiarity with CIS or NIST endpoint hardening benchmarks
Familiarity with change management processes and procedure
Self-starter disposition with a positive “can do” attitude
Ability and willingness to travel to remote company field locations and lift up to 50 pounds - Driven, self-starter with can-do attitude who constantly works to provide great service
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.