Regional Account Manager

Job Title: Regional Account Manager

Reports To: GM - NECO

FLSA Status: Exempt

Status: Full-time

Department: NECO

Location: Remote

JOB SUMMARY:

This position is responsible for driving revenue growth, business development, and strategic account management for NECO within an assigned territory. This role plays a key factor in the NECO growth strategy by cultivating relationships with prospects, deepening relationships with existing customers and identifying opportunities to expand NECO’s products & services.

This position upholds TMG’s Mission and Core Values by demonstrating integrity, accountability, respect, continuous learning, and follow-through in daily work. At TMG, how we work matters as much as what we achieve, and team members are expected to model these values through their actions and relationships.

This includes following the Good Path, Aiming High, Honoring the Circle, Nurturing a Good Mind, and Holding the Fire.

Primary Responsibilities (includes but is not limited to)

Key Responsibilities

Grow new business.

• Working within the NECO sales process to find, contact, vet and move the prospects through the sales process.
• Collaborate with NECO leadership, and cross-functional departments within TMG to expand into new markets and offer new products & solutions.
• Actively communicate with NECO leadership and the Tobacco team to drive new business as expediently as possible.
• Cultivate relationships, internal and external, to ensure strong customer relationships across the organization.

Retain and grow existing customers.

• Work with the customer and internal departments to find solutions that gain TMG share of wallet with the customer.
• Utilize a “What is best for the customer?” mindset in all aspects of the relationship.
• Complete business reviews to ensure the customer sees the value we are delivering.
• Communicate as needed regarding market intel, daily margin successes and to close out any customer issues.
• Solve all customer problems related to petroleum and ensure that SOPs are in place to prevent any future issues.
• Develop trusted customer relationships that position NECO as a preferred strategic partner beyond pricing considerations.

Develop market insights and intelligence.

• Know the market that this role is responsible for including all customers, prospects, suppliers, carriers, and competitors.
• Own and manage the sales pipeline and CRM for their customers and prospects.
• Collaborate with the NECO team to understand the supply & logistics drivers within the assigned market, and to provide local intelligence.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum of two years in petroleum sales –or- two years in petroleum distribution, with prior sales experience in another industry.
• Travel is required 50% plus
• Demonstrated success managing a sales pipeline, developing new business, growing existing customer relationships, and closing business within an assigned territory or market.
• Working knowledge of petroleum supply markets, fuel distribution, transportation, pricing, margin drivers, or related commercial operations.
• Self-motivated and driven to win.
• Ability to find creative solutions for customer pain points, using consultative questioning strategies.
• Strong communication and interpersonal skills.
• Organized, professional, and culturally aware.
• Valid driver’s license and reliable transportation.
• Computer proficiency with internet access and Microsoft Office.

Preferred Qualifications:

• Experience working within Native American territories or Tribal communities.
• Bachelor’s degree in Business, Supply Chain Management, Logistics, Petroleum Management, Finance, or a related field; or equivalent combination of education and relevant experience.
• Resides in the assigned market.
• Physical & Work Environment Requirements:
• Primarily works in a remote, office, or professional business environment, with regular use of a computer, phone, video conferencing tools, and standard office equipment.
• May require extended periods of sitting, reading, analyzing information, participating in meetings, and communicating by phone, email, or video conference.
• Must be able to travel regularly, including driving and possible overnight travel, to company locations, supplier or carrier sites, terminals, customer locations, meetings, and industry events.
• May occasionally be exposed to petroleum terminal, fuel distribution, transportation, or customer site environments, including outdoor weather conditions, fuel odors, vehicle traffic, uneven walking surfaces, and moderate noise.
• Must be able to occasionally stand, walk, bend, climb stairs, and safely navigate facilities, terminals, customer sites, and other business locations during site visits.
• Must be able to occasionally lift or carry typical business materials, such as a laptop, documents, presentation materials, or small samples, generally up to 25 pounds.
• Must follow applicable site safety requirements, including use of required personal protective equipment when visiting terminals, customer sites, or other operational environments.