What are the responsibilities and job description for the Senior Living Concierge - Full Time position at Tarantino Senior Living Communities?
Description
Solterra Senior Living at Chandler is currently seeking a Full-Time Concierge to enhances resident services and provides up to date information in a more efficient and timelier manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relay calls to the proper department and performs a variety of related clerical duties.
Essential Functions:
- Greets residents and provides general assistance to visitors, prospective residents, and families.
- Uses proper telephone etiquette
- Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
- Completes daily check-in procedure.
- Maintains emergency contact information.
- Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
- Maintains the sign in/out log for the issuance of community keys, and gate passes.
- Informs supervisor of any resident issues or concerns.
- Maintain coffee and cookie service in the lobby/making cookies daily.
- Makes sure the lobby has fresh flowers and is appropriately appointed.
- Assist other departments with administrative functions.
- Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
- Performs other duties as assigned.
Requirements
- 1 years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred!
- Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is preferred.
- High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public.
- High School Diploma or general education degree (GED).
Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.
- Competitive Pay
- Medical and Rx
- Paid Time Off
- Retirement and 401k
- Short-Term Disability
- Long-Term Disability
- Voluntary Life
- Vision
- Dental