What are the responsibilities and job description for the Host/Hostess position at Tapville Social - Pittsburgh?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively in a fast-paced environment.
Duties
- Greet guests upon arrival with a friendly demeanor and assist them in seating arrangements.
- Provide exceptional customer service by addressing guest inquiries and concerns promptly.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with restaurant staff to ensure smooth operations during service hours.
- Assist in managing the flow of guests to optimize seating capacity.
- Uphold high standards of guest services, ensuring a memorable dining experience for all patrons.
Requirements
- Previous experience in hospitality or customer service is preferred, particularly in restaurant or hotel settings.
- Strong phone etiquette and communication skills are essential for effective guest interaction.
- Ability to work well under pressure while maintaining a positive attitude.
- Excellent organizational skills with attention to detail in managing reservations and guest relations.
- A passion for providing outstanding guest services and enhancing overall dining experiences.
Join us as we create memorable moments for our guests through exceptional service!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $17