Workforce Develpment Career Mentor

DEFINITION AND PURPOSE:

The Workforce Development Career Mentor works with students in the Healthcare training program, TVW program participants and individuals referred to the On Ramp program from the Greater Roanoke Workforce Development Board to address barriers to completing training and/or gaining employment. Services provided include but are not limited to providing job and life skills training, career planning, employment placement and retention and coaching and supportive services to help them reach their employment goals. Other services include outreach and engagement, career planning, assessment of needs, identifying and alleviation of barriers, preparation for training and employment, group and individualized career coaching and support, workplace mentoring, monitoring, and overall case management.

ORGANIZATIONAL RELATIONSHIPS:

Supervised by: Assistant Director of This Valley Works

Supervises: None

Coordinates with: Healthcare Training Coordinator (HTC), other TAP staff, Va Western Community College staff, GRWDB staff, other TAP, community and employer partners

RESPONSIBILITIES:

• Provides information about the program to and verifies eligibility of potential participants along with the Healthcare Training Coordinator and assists with the enrollment process
• Attend community events and job fairs when requested
• Completes intake process with eligible participants, including:
• Assisting prospective students and participants with the application process along with the Healthcare Training Coordinator.
• Assisting participants in completing paperwork and gathering required documentation
• Assessing potential barriers to program success, and developing a plan with participants to address them
• Assists Healthcare Training Coordinator in presenting soft skills/job readiness training to students and assists other staff with workforce development programming
• Refers participants to other TAP programs or community resources as applicable
• Ensures that program data is entered into the databases accurately and on a timely basis
• Provides hands-on case management services when necessary for participants, particularly during the CNA training and/or the job search process, employment and follow up period
• Provides personal, educational, financial, and employment resources to participants and other staff as identified by the assessment
• Completes mandatory reports required by funding source and the agency
• Participate in special events of the agency as requested.
• Performs other duties as assigned and required.

TRAINING, EDUCATION AND EXPERIENCE:

• An Associate Degree and/or 2 years related experience or significant related experience in a human services position. Case management or employment related experience is a plus.

§ At TAP, we focus on the Whole Family Approach. Whole Family is a family led strategy to achieve set goals. As an employee you may be required to attend Whole Family training and subject to data entry into the agency’s software as part of the Whole Family approach and serving clients

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to work effectively managing competing priorities in tight deadlines
• Ability to instruct adults in job seeking and retention skills, including resume writing and conflict resolution a plus.
• Interpersonal skills required.
• Well organized and possess written and verbal communication skills.
• Flexibility to work outside traditional work hours as needed
• Strong desire to see outcome driven results
• Ability to establish and maintain positive working relationships with senior management, staff, potential partners, and the community

SPECIAL REQUIREMENTS:

• Free to travel as necessary.
• This position is eligible for occasional remote work upon supervisor’s approval.
• This position requires the individual to be in the field and must have contact with the office staff and supervisor therefore an agency issued cell phone is necessary.
• Reliable transportation and a valid Virginia Operator’s license with a good driving record for insurance purposes.

§ TAP participates in the Virginia DMV Driver Alert Program. Employees who operate a TAP vehicle or their personal vehicle to conduct TAP business may be subject to driver record monitoring through the Virginia DMV Driver Alert Program.

§ Must pass drug screening. Some positions require positive complete background screening including: criminal, sex offender and child protective services.

• – climbing, ascending and descending ladders, stairs, scaffolding, ramps, poles and the like; stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, use of fingers for – picking, pinching and typing; grasping, feeling, hearing, talking, repetitive motion of the wrists, hands, and/or fingers.
• – light work; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.
• – close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• – worker not substantially exposed to adverse environmental conditions.

This description provides information regarding the essential functions of the designated job, and general nature and level of work associated with the job. It should not be interpreted to describe all the duties that may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

Every TAP employee shares in TAP’s responsibility to “Mobilize Community Resources” in support of TAP’s anti-poverty efforts.

We only hire individuals legally eligible for employment in the United States.

Equal Opportunity Employer/Drug Free Workplace

Bilinguals Encouraged to Apply

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $21 - $23