What are the responsibilities and job description for the Dealer Technical Phone Support - Powersports position at Tao Motor Inc?
Dealer Technical Phone Support – Powersports
Location: Dallas, TX
Pay: Starting at $20.00 per hour
Job Type: Full‑time
We’re looking for a motivated Dealer Technical Phone Support Representative to assist our nationwide powersports dealer network. If you enjoy diagnosing mechanical and electrical issues, guiding technicians through repairs, and delivering excellent customer support, this role is a great fit.
What You’ll Do
- Provide real‑time phone support to authorized dealers
- Troubleshoot mechanical, electrical, and diagnostic issues
- Assist with warranty questions, repair procedures, and parts identification
- Document all support cases in the CRM system
- Stay current on product updates, service bulletins, and new models
What You Bring
- Mechanical or electrical troubleshooting experience (powersports, small engines, EV, automotive, or similar)
- Strong communication skills and ability to explain technical concepts clearly
- Customer‑focused mindset and solid problem‑solving skills
Why Join Us
- Starting pay $20/hr
- Training provided on all products and systems
- Opportunities for growth within a fast‑growing powersports company