What are the responsibilities and job description for the Resident Care Manager position at Tanner Spring Assisted Living & Memory Care?
POSITION SUMMARY
The Resident Care Manager coordinates and oversees the daily care activities while collaborating with healthcare professionals and ensuring the well-being of residents in the Community.
RESPONSIBILITIES
Include but are not limited to the following:
- Oversee, manage, and train staff on quality day-to-day operations of resident care services.
- Develop and implement care plans for residents in collaboration with healthcare professionals and families.
- Participate in interdisciplinary team meetings to discuss resident progress and make recommendations for care adjustments.
- Address inquiries and concerns from residents and their families, providing support and guidance as needed.
- Coordinate with healthcare providers, therapists, and other specialists to address residents’ medical and emotional needs.
- Monitor medication management and administration to ensure safety and effectiveness.
- Complete all assigned duties, as directed by management or community leadership, adapting to changes in resident needs, staffing and working conditions, as necessary.
- Be aware of and report all hazardous conditions and equipment to the Health Services Director or Administrator. Communicate complaints, suggestions, and concerns, as necessary.
- Handle scheduling, staffing assignments, and coverage for shifts to maintain adequate staffing levels.
- Ensure compliance with regulatory standards and guidelines related to Assisted Living and resident care.
- Supervisory Responsibility: Yes.
QUALIFICATIONS
- Education & Experience:
- An Associate's degree or equivalent work experience.
- At least 3 to 5 years of experience in a similar role or in a related healthcare management position.
- Knowledge, Skills & Abilities:
- Exceptional communication skills in English, enabling effective interaction with resident sand staff through both verbal and written means.
- Proficient with electronic health record software.
- Proficient in various software programs like Microsoft Word, Excel, Google, and adept with handheld devices and provided software.
- Understanding of basic healthcare principles/practices, safety & infection control measures.
- Awareness of common health conditions affecting older adults.
- Ability to provide physical assistance and support to residents with mobility challenges.
- Proficiency in maintaining accurate records and documenting observations.
- Capability to remain calm and compassionate in challenging situations, with a pleasant demeanor.
- Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next.
- Maintain ongoing education and training, attending all departmental & in-staff services as required.