What are the responsibilities and job description for the Host position at Tanner Smiths?
Job description:OverviewWe are seeking a friendly and organized Host/Host to join our dynamic restaurant team. The ideal candidate will be the first point of contact for our guests, ensuring a welcoming atmosphere and providing excellent guest services. This role requires strong communication skills and the ability to manage guest relations effectively while maintaining a smooth flow of operations.DutiesGreet guests warmly as they arrive and guide them to their tables.Manage reservations and maintain an organized seating chart.Answer phone calls with professionalism, handling inquiries and reservations.Provide information about the menu, specials, and restaurant policies.Collaborate with servers and kitchen staff to ensure timely service.Assist in managing the waitlist during busy periods, ensuring guests are informed of wait times.Maintain cleanliness and organization of the front-of-house area.Handle guest complaints or concerns promptly and courteously.RequirementsPrevious experience in guest services or food service is preferred.Familiarity with OpenTable and Toast POS or other point-of-sale systems is a plus.Strong customer service skills with an emphasis on guest relations.Excellent communication skills, both verbal and written.Ability to multitask in a fast-paced environment while maintaining attention to detail.A positive attitude and willingness to help others.Flexibility to work evenings, weekends, and holidays as needed.Why Join Us?Be part of a passionate team shaping the online presence of some of NYC’s top bar and restaurant concepts.Competitive hourly pay with weekly compensation.Opportunity to grow with a leading hospitality group.Visit online at https://www.pmacshospitality.com/our-team/careers to learn more about Pmac's brands and locations. Thank you.Join our team as a Host/Host and play a vital role in creating memorable dining experiences for our guests!Job Types: Full-time, Part-timeAbility to Commute:Work Location: In person More detail about Tanner Smiths part of PMAC's Hospitality Group, please visit https://culinaryagents.com/entities/734610-Tanner-Smiths
Salary : $19 - $21