What are the responsibilities and job description for the Clinical Office Specialist I and II (CNA/Phlebotomist/EMT-B) position at Tanner Clinic?
Description
Tanner Clinic has an immediate opening for a Clinical Office Specialist I, or II requiring at least one of the following certifications: CNA/Phlebotomy/EMT-B.
Location: Murray
Hours: Monday-Thursday 7:00am-4:30pm and Friday 9:00am-12:00pm
Essential Job Responsibilities
Education:
Performance Requirements:
Tanner Clinic has an immediate opening for a Clinical Office Specialist I, or II requiring at least one of the following certifications: CNA/Phlebotomy/EMT-B.
Location: Murray
Hours: Monday-Thursday 7:00am-4:30pm and Friday 9:00am-12:00pm
Essential Job Responsibilities
- Receive phone calls and respond to patient concerns.
- Obtain prior authorizations for prescriptions and procedures.
- Schedule follow-up appointments for physician.
- Assist with other office duties as needed.
- Room patients, perform vital signs and obtain patient medical histories.
- Stocking/cleaning exam rooms and office.
- No invasive procedures approved – injections, IV’s, catheters, etc
- Phlebotomy work
- Other duties approved by supervisor
Education:
- CNA certification or Basic EMT certification or Phlebotomy certification required
- One or more years health care experience preferred.
- Regular and reliable attendance is an essential function of the job
Performance Requirements:
- Understand prior authorizations and the referral process.
- Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
- Complete credentialing test yearly.
- Good communication skills.
- Understand and perform blood pressure measurements and vital signs.
- Able to work in stressful situations.
- Able to prioritize patients and needs of office.
- Good organization skills including able to maintain office flow.
- Develop and maintain effective working relationships with co-workers and Providers.
- Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.
- Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.
- Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
- Must be able to lift up to 30 pounds of supplies.
- Occasional stress from dealing with many staff and patients.