Account Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• 401(k) matching
• Flexible schedule
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Home office stipend

State Farm Account RepresentativeBrown Insurance & Financial Services is growing, and we are looking for a driven, resilient, and team-oriented Account Representative to join our agency.

This is not a passive customer service role. We are looking for someone who can handle a fast-paced environment, work hard, communicate confidently, and genuinely help people protect what matters most.

The right person is:

• Competitive but coachable
  
  
• Comfortable with goals and accountability
  
  
• Strong in conversations and relationship-building
  
  
• Gritty, dependable, and mentally tough
  
  
• Able to stay positive through rejection and busy days
  
  
• A team player who wants to grow professionally and financially
  
  

What the Role Looks Like

On a typical day, you will:

• Work 10–15 new inbound leads
  
  
• Follow up on 30–40 existing opportunities from previous days
  
  
• Handle approximately 10 incoming customer calls
  
  
• Service existing customers and solve problems
  
  
• Identify coverage gaps and uncover additional needs
  
  
• Educate customers on risks and protection options
  
  
• Build and maintain strong customer relationships
  
  
• Help customers make confident insurance decisions
  
  

This role combines:

• Sales
  
  
• Customer service
  
  
• Problem solving
  
  
• Relationship management
  
  
• Time management
  
  

No two days are exactly the same.

What We’re Looking For

Preferred qualities:

• Strong communication skills
  
  
• Ability to multitask in a fast-paced office
  
  
• Positive attitude under pressure
  
  
• Strong work ethic and follow-through
  
  
• Comfortable working toward sales goals
  
  
• Ability to learn quickly and adapt
  
  
• Organized and detail-oriented
  
  

Insurance experience is helpful, but attitude, grit, and willingness to learn matter more.

Compensation & Growth

• Base pay commission opportunities IRA with company match
  
  
• Growth opportunities within the agency
  
  
• Ongoing coaching and training
  
  
• Team-focused environment with accountability and support
  
  

If you are someone who enjoys working hard, competing, helping people, and growing in a professional environment, we’d love to talk with you.

Flexible work from home options available.