What are the responsibilities and job description for the QA Testing Director /Manager/SME position at Tanisha Systems, Inc.?
QA Testing Director /Manager/SME
REMOTE / Work from Home
FTE/Fulltime
Salary – Market
Start: Immediate
Domain: Retail / E-commerce Domain
We are seeking a Director - Testing / QA for defining and leading the organization''s quality assurance and testing strategy. This role oversees test planning, automation, quality processes, test environments, tools, and testing teams to ensure high-quality software releases. The Director collaborates with engineering, product, operations, and business stakeholders to drive quality across the software development lifecycle. This engagement represents a pivotal transformation in how QA underpins enterprise delivery. Multiple strategic business initiatives will rely on a unified, automation-first QA function to ensure seamless execution. The Senior Test Manager will architect and lead scalable automation frameworks using Cypress, JavaScript, and TypeScript, embedding them into CI/CD pipelines across programs.
Skills / Experience
Job / Role Description
REMOTE / Work from Home
FTE/Fulltime
Salary – Market
Start: Immediate
Domain: Retail / E-commerce Domain
We are seeking a Director - Testing / QA for defining and leading the organization''s quality assurance and testing strategy. This role oversees test planning, automation, quality processes, test environments, tools, and testing teams to ensure high-quality software releases. The Director collaborates with engineering, product, operations, and business stakeholders to drive quality across the software development lifecycle. This engagement represents a pivotal transformation in how QA underpins enterprise delivery. Multiple strategic business initiatives will rely on a unified, automation-first QA function to ensure seamless execution. The Senior Test Manager will architect and lead scalable automation frameworks using Cypress, JavaScript, and TypeScript, embedding them into CI/CD pipelines across programs.
Skills / Experience
- 5 years in QA Strategy & Leadership – Enterprise QA strategy, governance, stakeholder management, budgeting, and large team leadership
- 10 years in Quality Engineering & Test Architecture – Automation testing with Cypress & Typescript, Performance & scalability testing, CI/CD, API/UI, Microservices, test data, and non-functional testing
- 2 years in AI-led QA Transformation – AI-driven automation, GenAI tools, QA accelerators, and ROI-focused quality initiatives
- 10 years in QA Processes & Retail/E-commerce Domain – Agile/SAFe delivery with strong retail business understanding
- 10 years in People Leadership – Organization building, hiring, mentoring, competency development, and capability transformation
- 10 years in QA Tools & Technology – Test management, CI/CD, API, performance, cloud, and observability platforms
- 7 years in Executive Communication – Executive reporting, business-focused quality metrics, and senior stakeholder management
- 10 years of experience in SDLC, Agile, and Shift-Left/Continuous Testing
- Secondary Skills / Good to have - Hands on experience in developing utilities using AI; Karate Framework for API testing and Mobile test Automation
Job / Role Description
- Lead and manage the end-to-end Quality Assurance function across multiple projects and programs
- Define and implement enterprise-level test strategies, quality processes, and governance standards
- Drive automation-first testing practices using Cypress, Selenium, JavaScript, and TypeScript
- Establish scalable automation frameworks and ensure optimal test coverage across functional, regression, API, and integration testing
- Collaborate with Product Owners, Business Stakeholders, Development Teams, and PMs to define quality objectives and release readiness criteria
- Manage test planning, estimation, execution, reporting, and defect triage activities
- Monitor quality metrics, identify risks, and implement mitigation plans to ensure successful project delivery
- Mentor and lead QA engineers, fostering a culture of continuous improvement and engineering excellence
- Ensure seamless integration of automated testing into CI/CD pipelines
- Drive production quality initiatives and contribute to reducing defect leakage through proactive quality engineering practices
- Provide regular quality status updates and recommendations to leadership and key stakeholders
- Strong leadership and team management capabilities; Excellent stakeholder and client-facing communication skills
- Strong analytical and problem-solving skills; Ability to influence cross-functional teams and drive decisions
- Effective conflict resolution and negotiation skills; Strong organizational and planning abilities
- Ability to work in a fast-paced, dynamic environment; Mentoring and coaching skills
- Ownership, accountability, and results-oriented approach