What are the responsibilities and job description for the Microsoft 365 - Exchange Online Consultant position at Tanisha Systems, Inc.?
Position: Microsoft 365 - Exchange Online Consultant Location: Torrance, CA. FTE/Fulltime Salary: Market Required Skills: strong email security, mail flow and Exchange on Premises, exchange servers 2016/2019.
Job Description:
Proactive in direct client communication and capable of managing customers effectively with an onsite presence.
Manage Microsoft 365 environment at L2, L3, L4 level and must know exchange servers and their roles
Working Experience in the mail flow in detail for Exchange/O365 hybrid environment
Working Experience of different type of connectors available in exchange/ Microsoft 365
Working Experience of M365 mail filtering/hygiene solution, Microsoft Exchange Edge server and Active Directory
Good understanding of SSO with M365, including ADFS
Sound knowledge of Email client like Microsoft Outlook, MS Teams and OWA
Good knowledge of Mail Archiving solution, troubleshooting and configuration of Anti-spam, SPF, DMARC, DKIM, Address client connectivity,
Address service availability issues within the organizational span of control
Manage services using the supplier, and the client implemented ITIL processes and practices
To adhere to quality standards, regulatory requirements and company policies
To provide support for on-call escalations and doing incident & problem management
To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Work on value-adding activities such Knowledge base update & management, Training s, coaching analysts & conducting interviews/participation in hiring drives
To participate or contribute to the business in the creation of proposals to drive Service improvement plans
Knowledge/Experience of MS Teams, SharePoint, and eDiscovery as an Admin is Plus
Knowledge/Experience of MS Purview and MS Security Portal as an Admin is Plus
Minimal job requirement
Over all experience 8-10 year 4 to 5 years managing a large scale M365 hybrid environment
A Master’s degree and Microsoft Certification a plus
Previous Microsoft 365 administration and troubleshooting experience is required
Familiarity with some of the following areas: Azure, Microsoft Hyper-V, Microsoft Exchange Edge server’s administration, of TCP/IP (OS, firewalls configuration)
Ability to quickly learn, understand and explain technical information
Ability and desire to take ownership of client issues through resolution
Excellent time management skills
Ability to work in a fast-paced environment
Salary : $60 - $65
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Microsoft 365 - Exchange Online Consultant?
Sign up to receive alerts about other jobs on the Microsoft 365 - Exchange Online Consultant career path by checking the boxes next to the positions that interest you.
Board Level Test Engineer - Day Shift Santa Clara, CA FTE/Full time Salary: Market plus benfits We are now open for entry level profiles, with strong exper...more
Description Role:- SAP Order to Cash (OTC) Lead / Senior Lead- SD Location:- Chicago, IL or New York, NY (Hybrid) Candidate is expected to go to the Client...more
Job Title: CRM Project Manager Location: Austin, Texas Onsite Experience: 10-15 Years Role Overview We are seeking an experienced CRM Project Manager to le...more
Not the job you're looking for? Here are some other Microsoft 365 - Exchange Online Consultant jobs in the East Brunswick, NJ area that may be a better fit.
We don't have any other Microsoft 365 - Exchange Online Consultant jobs in the East Brunswick, NJ area right now.
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Tanisha Systems, Inc., is seeking the following. Apply...more
