Sr Account Analyst/Collector

About the Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together. About the Role In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Sr Accounting Analyst/Collection This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies. About the Tanger Perks: Competitive salary Generous Suite of Medical, Dental, and Vision Benefits 401(k) match Paid PTO and Holidays Paid Volunteer Hours Team Member Paid Leave Programs Tuition Reimbursement Wellness Incentives Group Life and Disability Insurance Voluntary Benefits Team Member Discounts And more… How can you contribute to what we do? ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Account Analyst: Support Account Analyst/Collection Specialists with challenging AR reconciliations by being the next level of escalation when they encounter obstacles in their reconciliation analysis. Determine accuracy of account billings per relevant contractual agreements. Follow up on AR Reconciliation accounts and work with the tenant for payment and timely clearing of the account until full resolution is achieved or escalate to AR-Manager when efforts are exhausted. Review escalated tenant billing inquiries and disputes from Account Analyst/Collection Specialists. Prepare billing adjustments as appropriate per the account analysis. Include all supporting documentation with adjustment to Lease Accounting for review/approval/posting. Determine whether issues require escalation to Lease Accounting for further review. Support Account Analyst/Collection Specialists by being proactive in identifying where AR accounts reconciliations are necessary. Work with the team to step in and initiate the reconciliation process when available and its appropriate to do so. Determine accuracy of account billings per relevant contractual agreements. Collections: Work with AR Manager to regularly review tenant portfolio balances to identify problematic accounts. Collaborate with Account Analyst/Collection Specialists to understand obstacles in resolving past due balances. Develop and implement action plans with appropriate tenant contacts to achieve resolution. Track and report on dispute trends and resolution outcomes to AR Manager and AVP, Assistant Controller. Manage AR Escalation accounts identified by the AR Manager. Monitor and attempt collection on these accounts, escalating unresolved issues to the AR Manager and applicable Leasing teams. Track and report on payment plans established by the AR Manager, including timely identification and escalation of missed payments. Maintain documentation of all collection efforts, communications, and outcomes in accordance with company policy. Monitor large credit balance accounts and work with Account Analyst/Collection Specialist on resolution. Balances must be reviewed for billing accuracy and escalated to Lease Accounting if errors are identified. Regarding escalated accounts, prepare adjustments for write-offs of uncollectable balances once efforts have been exhausted. Provide these to AR Manager-Accounts & Collections for approval. Maintain files, approvals, and supporting documentation in accordance with collection policies and procedures. Update and maintain various monthly reports within the AR/Collections Department (PPD, Top Credit Balances, and Security Deposit reports) Serve as backup to AR-Manager as needed to prepare weekly, quarterly or monthly reports. COMPETENCIES: This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class. Strong proficiency in Excel Familiarity with MRI or similar real estate/accounting software Ability to focus on results and desired outcomes and how best to achieve them, high level of initiative and strong follow through. Possess strong negotiation and persuasion skills with ability to de-escalate stressful situations while maintaining excellent customer service skills. Exceptional people skills with ability to effectively communicate verbally and in written form. Possess excellent critical thinking skills and ability to exercise good judgment. Display a positive and initiative-taking attitude. Strong organizational skills with ability to prioritize workload. Ability to read, write and comprehend the English language Adhere to Tanger’s Values: Integrity, Inclusion and Innovation REQUIRED EDUCATION AND EXPERIENCE: Associate’s degree in finance, accounting or related field Three (3) plus years’ experience in collections, accounts receivable, account reconciliation or related area or any combination of relevant experience and or education. Hiring Range Disclaimer The base salary range represents the low and high end of the hiring range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Tanger's total compensation package for employees. Hiring Range: $59,400 - $90,750 per year Experience the difference and be a part of our extraordinary team!  EEO and E-verify Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing: recruitment@tanger.com. All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered. E-Verify® is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify. Tanger Inc. (NYSE: SKT) is a leading owner and operator of outlet and open-air retail shopping destinations, with over 44 years of expertise in the retail and outlet shopping industries. Tanger’s portfolio of 38 outlet centers and three open-air lifestyle centers includes more than 16 million square feet well positioned across tourist destinations and vibrant markets in 22 U.S. states and Canada. A publicly traded REIT since 1993, Tanger continues to innovate the retail experience for its shoppers with over 3,000 stores operated by more than 800 different brand name companies. For more information on Tanger, call 1-800-4TANGER or visit tanger.com. At Tanger, we believe that true innovation and progress come from embracing the unique experiences, perspectives, and voices of our people, partners, and communities. By fostering inclusion and building trust, we challenge the status quo and create an environment where everyone can thrive—and where we win together. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing: recruitment@tanger.com.

Salary : $59,400 - $90,750