Demo

Medical Support Specialist

Tandym
Sea Cliff, NY Full Time
POSTED ON 12/5/2025
AVAILABLE BEFORE 2/4/2026
A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity:Schedule: Monday to FridayHours: 8am to 4pmResponsibilities:Greet and onboard new residents upon arrival at the infirmaryManage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR)Coordinate tasks related to billing and facilitate referrals through the EMRCommunicate with insurance providers to support residents' healthcare needsAssist with prescription requests and oversee nursing schedulesOrganize transportation arrangements, including those required under 29i medical transportation provisionsFacilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMRSupport family and provider interactions, including securing consents and arranging introductory meetingsOversee nursing team schedules, ensuring adequate coverage and filling gaps when neededPlan and schedule medical appointments and coordinate transportation logisticsCommunicate effectively with families, residents, and care teams to ensure seamless delivery of careGenerate reports as needed for resident care and operational requirementsPerform other duties, as neededQualifications:Demonstrated commitment to Trauma-informed, Person-centered Care principlesSolid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needsProficiency in digital tools, including the Microsoft Office suite and EMR systemsDedication to anti-racist principles and fostering diversity, equity, and inclusionCompliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulationsDesired Skills:Associate's and/or Bachelor's Degree

Salary : $151,000

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