What are the responsibilities and job description for the Housekeeping Supervisor/Inspector position at Tandem Hospitality Group?
Job Description
Job Description Job Description
This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.
Job Responsibilities
Supervise staff in the performance of all daily procedures to ensure they are completed to standard
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Prepare and distribute assignment sheets to assigned staff and review priorities
Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
Knowledge of proper cleaning techniques and chemical handling, and use of equipment
Computer mathematical calculations
Ability to perform job functions with attention to detail, speed and accuracy
Ability to maintain confidentiality of guest information and pertinent hotel data
Ability to ascertain departmental training needs and provide such training
Ability to direct performance of staff and follow up with corrections when needed
Ability to input and access information in the property management system/computers
Job Requirements
Prior housekeeping experience
Excellent customer service skills
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
Job Description Job Description
This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.
Job Responsibilities
Supervise staff in the performance of all daily procedures to ensure they are completed to standard
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Prepare and distribute assignment sheets to assigned staff and review priorities
Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
Knowledge of proper cleaning techniques and chemical handling, and use of equipment
Computer mathematical calculations
Ability to perform job functions with attention to detail, speed and accuracy
Ability to maintain confidentiality of guest information and pertinent hotel data
Ability to ascertain departmental training needs and provide such training
Ability to direct performance of staff and follow up with corrections when needed
Ability to input and access information in the property management system/computers
Job Requirements
Prior housekeeping experience
Excellent customer service skills
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.