Restaurant Server

Join us for an exciting new hotel opening in early summer: Hotel Longmont in Longmont, Colorado! This is a unique opportunity to be part of the pre-opening team, build the operational foundation, and play a key role in bringing the guest experience to life.

Hotel Longmont is a boutique lifestyle hotel currently under development in downtown Longmont, Colorado, designed to serve both business and leisure travelers with a modern, locally inspired experience.

The property will feature 84 guest rooms and suites, complemented by a rooftop bar and restaurant, as well as approximately 2,600 square feet of flexible meeting and event space?positioning it as a key hospitality anchor in the city?s growing downtown district.

www.hotellongmont.com

Server - Hotel Longmont

Located: Longmont, CO 80501
Full-Time or Part-Time
Reports To: Food & Beverage Director
Salary: $12.00 / hr Tip Pool

JOB DESCRIPTION:

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

JOB RESPONSIBILITIES:

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

JOB QUALIFICATIONS:

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds