What are the responsibilities and job description for the Business Success Support Coordinator position at Tanana Chiefs Conference?
Location
Fairbanks, AK, US
Organization Name
Executive Administration
Job Summary
Job Summary: The Business Success Support Coordinator provides remote administrative and operational support for hotel billing, patient and program travel reservations, financial recordkeeping, and business reporting. The position works closely with Patient Travel, Accounting, Medicaid Billing, and other TCC programs to maintain accurate records and support efficient hotel operations.The work schedule may be flexible based on the job incumbent’s availability and operational needs.
Adhere to the TCC Ch’eghwtsen’ model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.
Essential Functions
Essential Functions: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbent(s).
Representative Duties: Under the direct supervision of the Business Success Manager, job incumbent:
1. Coordinate hotel billing, invoicing, receivables, remittances, and account reconciliation for TCC programs and other payers.
2. Create, modify, and cancel hotel reservations; assign rooms based on patient needs; and coordinate requests with Patient Travel and other TCC programs.
3. Maintain financial records by monitoring transactions, uploading documentation, reconciling accounts, and identifying outstanding items.
4. Track and report occupancy, room rates, patient volume, no-shows, travel restrictions, and other operational measures.
5. Support budgets, financial projections, and management reporting.
6. Collaborate with Patient Travel, Medicaid Billing, Accounting, hotel staff, and other departments to support effective operations.
Other Responsibilities:
1. Perform other duties as requested.
Minimum Qualifications
Minimum Qualifications:
1. High school diploma, OR equivalent combinations of experience and training which provides the required knowledge, skills and abilities.
2. One (1) year responsible professional experience in an office setting and working with Microsoft software.
3. Ability to work weekends.
4. Must pass background check pursuant to federal Indian Child Protection and Family Violence Prevention Act requirements and State of Alaska background check.
Knowledge, Skills and Abilities:
1. Attention to detail.
2. Highly organized.
3. Excel experience.
4. A strong communicator who expresses him or herself well and builds positive working relationships with other staff members.
5. Ability to maintain strict confidentiality.
Supervision: This position has no supervisory responsibilities.
Supervision
Physical demands: There are no unusual demands of the position; requirements are those of normal office type work with extended hours of sitting and operation of standard office and computer equipment. Job incumbent may be required at times to lift up to twenty-five (25) pounds. Job incumbent must be able to work under frequent deadlines and respond after hours. Must be able to work efficiently and effectively; in a busy and sometimes stressful environment.
Summation
Summation: The position collaborates with Patient Travel, Accounting, Medicaid Billing, and other TCC programs to ensure accurate records, efficient hotel operations, and timely support for patient travel needs.
Salary : $45,757 - $61,674