Assist the YMCA in Closing the Achievement Gap and cultivating an environment in which youth have a sense of belonging. Under the direction of the program director, provide for the safety, well-being and development of participants in the after school program. Interact and serve as mentor for youth, helping to nurture their self-esteem, confidence and to reflect the Y core values when interacting with youth. Exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of the association.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Program Quality and Growth

• Provide overall leadership, supervision and quality control for the program site.
• Conduct weekly site quality audits.
• Maintain headcounts and staff ratio at all times.
• Work closely with the assigned school to create/maintain and improve relations with all staff in order to work together to reach and engage parents and children.
• Greet parents and children. Maintain a high level of professional courtesy with parents, facility personnel, staff and clients at all times. Know all parents, staff and children by name.
• Create a positive atmosphere, which boosts self-esteem and general self-concept for all participants.
• Preserve the quality of supplies, equipment and materials.
• Send supply list to Senior Program Director of Curriculum, Training, and Compliance within a timely manner to ensure proper supplies for curriculum and activities.
• Leverages marketing resources and drives frequent/regular community, web and social media communications and engagement to attract families to attend program.

Operations/Leadership

• Communicate clearly and regularly with parents about the program, their child’s participation and account status.
• Ensure absentee logs are completed daily and documented.
• Adhere to and ensure enforcement of program rules and communicate them positively and effectively to staff, members and program participants.
• Conduct periodic observations to evaluate job performance of assigned staff, maintain appropriate documentation, and prepare and lead quarterly staff reviews.
• Provide direct supervision, ongoing coaching and daily feedback to counselors and all site staff.
• Organize and lead bi-monthly staff meetings to flow down communication and provide continuing education.
• Organize and oversee implementation of a curriculum that is developmentally and culturally appropriate.
• Maintain confidential records needed for program participants and employees.
• Accurately complete and turn in all reports by due dates.
• Collect program documents and drop them off on the assigned due date each week to the designated YMCA center.
• Ensure that staff use electronic time and attendance if available. All change request must be completed and submitted by assigned due date.
• Report to work on time and as scheduled. Be in uniform at your position when your shift begins. Make arrangements to cover your job responsibilities and participants in your care if you must excuse yourself. Immediately notify your supervisor if you are going to be late or absent. Adhere to the attendance policy.
• Model, reinforce and abide by the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith and the Code of Conduct. Educate yourself about other YMCA programs and promote YMCA programs.
• Assist with the Annual Campaign.
• Suggest ideas and actions to improve the program.
• Attend all staff meetings and training opportunities.
• Must have reliable transportation and willing to travel, if needed.

Safety and Risk Management:

• Ensure all emergency procedures meet required standards and are properly displayed throughout the site.
• Maintaining single point of entry on site at all times to ensure safety.
• Match individuals authorized to pick up children to the site log.
• Audit sign in/sign out log daily. Report discrepancies to the Program Director immediately.
• Maintain coordination with the facility and personnel to follow the YMCA’s Safety and Security program.
• Provide daily inspections of areas used by the program to ensure both cleanliness and safety.
• Report any questionable signs of abuse and document the incident with the Program Director immediately.
• Report incidents and accidents immediately to the to the Program Director as well as contact parents when instructed by Director.
• Perform first aid as needed and ensure injury incident forms are completed in a timely manner.
• Identify and directly report instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues.
• Adhere to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or abandonment. The YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Quality and Risk Management Director.
• Conduct a thirty-minute check to ensure that the proper staffs to child ratios are maintained at all times and reports discrepancies to the Program Director as needed.
• Ensure all required medication for participant is kept on their counselor during programming and locked in a lock box when not in programming.
• Additional medication training may be required, including the implementation of administering medicine such as epi-pens, inhalers, shots, injections for diabetes, etc.

Performs all other duties as assigned.

Incumbent will be responsible for their own transportation.

Education/Experience:

• 21 years or older, preferred.
• High School Diploma required or GED and preferably one of the following educational requirements:
  • Post-secondary level vocational certificate in childcare through the State of Florida- level vocational certificate in childcare through State of Florida- Department of Education.
  • Child Development Associate (CDA)
  • Associates Degree or higher from an accredited college/university in child care development
• Must have a minimum of three years’ experience in school, community, volunteer or work experience in a role requiring interaction with youth and one-year experience in a leadership
• Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others.

Certifications/Trainings Required:

• Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First Aid.
• Must obtain within 10 days of employment 8 Early Learning Modules or equivalent.
• Maintain other required certifications as stated in the training

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to:

• The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
• Ability to instruct and observe participants during program activities.
• The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
• Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
• Ability to sit and reach, and must be able to move around the work environment.
• Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
• Must have flexibility and the ability to adapt to changing circumstances.
• Ability to lift and move a minimum of 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
• The noise level in the work environment is usually moderate to high.
• This position requires reliable transportation and willing to travel, if needed.

This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

• Free Individual YMCA Membership and discount on family membership
• Employee Assistance Program (EAP) through BayCare Behavioral Services (phone and online)
• Start a 403 (b) smart savings account through YMCA Benefits on day one of employment (optional)
• Tickets at Work is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels and much more.
• 20% off program fees (swim lessons, youth sports, summer camp and more)
• 30% off personal training

Association Summary:

The Tampa Metropolitan Area YMCA is a top-rated ‘4-star’ Charity Navigator and Guidestar ‘Gold’ rated non-profit charitable organization for youth development, healthy living and social responsibility. Join a cause-driven association with a focus on nurturing the potential of every child and teen, improving the nation’s health and well-being and providing opportunities to give back and support our neighbors. Learn more about the Tampa YMCA at www.tampaymca.org.

• 13 Family Center Ys, 65-acre outdoor adventure camp, Community Learning Center, two program centers, 27 afterschool sites, 18 Early Head Start sites
• Largest youth development and health & wellness provider in the region
• 223,000 community members served
• 1,600 staff members
• 600 volunteers
• $40MM in revenue
• An independent 501(c) 3, locally-governed and managed

Located in sunny Florida, the Tampa Metropolitan Area YMCA offers an ideal location with beautiful weather affording a desirable setting for an active outdoor lifestyle year-round, is close to many beaches and theme parks and Florida is one of very few states that has no state income tax.

The Tampa Y is an equal opportunity employer and drug-free workplace.