What are the responsibilities and job description for the Box Office Operations Attendant position at Tampa Bay Sun FC?
Job Title: Box Office Operations Attendant
Organization: Tampa Bay Sun FC
Department: Revenue Generation
Reports To: Ticket Operations Coordinator
Classification: Part-Time / hourly
About The Position
Tampa Bay Sun FC is Tampa Bay’s first professional women’s team! We are in the 2nd half of
our season and are looking for box office operations staff to assist with our
ticket operations on game days!
Job Summary
Organization: Tampa Bay Sun FC
Department: Revenue Generation
Reports To: Ticket Operations Coordinator
Classification: Part-Time / hourly
About The Position
Tampa Bay Sun FC is Tampa Bay’s first professional women’s team! We are in the 2nd half of
our season and are looking for box office operations staff to assist with our
ticket operations on game days!
Job Summary
- Assist customers by selling admission tickets.
- Accept payment and make change before giving tickets to customers.
- Operate handheld ticket scanners and collaborate to resolve ticket scanning issues
- Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
- Ability to deal tactfully, helpfully and professionally with the public to provide event
- information and accurately complete ticket transactions.
- Must be able to work evenings and weekends – for the remaining matches of our 25/26 season.
- SeatGeek knowledge, preferred but not required.
- Box office experience, preferred but not required.
- High School diploma or G.E.D., required
- Excellent organization skills.
- Ability to work with limited supervision and as a team member.
- Ability to work weekends and nights on an event to event basis.
- Valid driver’s license required.
- Bilingual, preferred but not required.
- Must be able to pass all background and safeguarding checks.
- Strong customer service skills
- Professional presentation, appearance and work ethic.
- To perform this job successfully, an individual should have some computer knowledge.