What are the responsibilities and job description for the Retail Associate position at Tampa Bay Lightning?
Job Summary
We are currently recruiting people who share a passion for hockey and will strive to provide world-class plus service to Tampa Bay Lightning and Concert/Event fans at Benchmark International Arena. Be a part of the Team behind the Teams and work in a fun, exciting game day environment with the Retail Team.
Essential Duties and Responsibilities
Greet fans and provide world-class plus service
Assist fans with retail purchases through Point of Sale (POS) systems
Assist with stocking retail merchandise on sales floor
Assist with replenishing retail merchandise on displays/shelves during and after games
Assist with inventory of merchandise
May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc.
Qualifications
Must be 18 years old with high school diploma or GED required
Must successfully complete pre-employment background check screening
Experience working in retail or sales preferred, cash handling skills preferred
Ability to learn and retain inventory knowledge so that you will be able to assist guests looking for certain products and utilize knowledge to up sell retail products
Ability to provide a fun and professional environment for fans
Outgoing personality and desire to provide world-class plus service to fans
Ability to work independently and responsibly in a fast-paced environment
Exceptional accuracy when using Point of Sale (POS) systems
Working Conditions
Must be able to stand on feet for long periods of time, walk long distances and climb stairs.
Must be able to communicate clearly and concisely in the English language
Ability to work in areas that can become crowded with equipment and/or people
Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.
Ability to work in loud environments
Ability to lift and carry up to 25lbs
Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times
Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays
Must be able to work in cold/hot indoor and outdoor temperatures
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.