What are the responsibilities and job description for the Network Operations Specialist position at Tampa Bay Buccaneers?
The Tampa Bay Buccaneers vision is to be the premier NFL Franchise both on and off the field that sets the standard in global sports entertainment and embodies the spirit of Tampa Bay. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.
Mission
The Tampa Bay Buccaneers organization’s vision is to be the flag-bearer for Tampa Bay past and future, while driving the next generation of NFL culture. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.
Position Description
The Network Operations Specialist is responsible for maintaining, and supporting the Tampa Bay Buccaneers network infrastructure. This position ensures the availability, performance, and security of the organization’s LAN, WAN, and wireless systems across all facilities — including Advent Health Training Facility and Raymond James Stadium. The Network Operations Specialist supports game day operations, broadcast connectivity, and the organization’s overall technology strategy.
Essential Functions
This position does not manage employees.
Employee is expected to regularly exercise discretion and independent judgment.
Non-Essential Functions
Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams
Strong decision-making and problem-solving abilities
Effective time and resource management
Experience leading projects or initiatives
Ability to analyze data and make informed recommendations
Strong attention to detail and accuracy
Ability to prioritize tasks and meet deadlines
Flexibility in a fast-paced, changing environment
Willingness to learn new systems or technologies
Openness to feedback and continuous improvement
Critical thinking and sound judgment
Ability to manage multiple projects simultaneously
Ability to understand and meet customer needs
Additional Skills & Abilities
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or comparable tools
Skilled in preparing reports, spreadsheets, and presentations
Comfortable learning and navigating new systems or applications
Experience using collaboration platforms such as Teams, Zoom, or similar
Able to input, track, and analyze data accurately
Understanding of document management and version control
Familiarity with web-based systems, portals, and online workflows
Knowledge of data security and confidentiality practices
Comfortable adapting to technology updates and new digital processes
Familiarity with web-based systems, portals, and online workflows
Additional Technical Knowledge
Extended evening, weekend work hours sometimes required
Required to work all home games
May have to work occasional holidays
Stressful and demanding work environment in executing work on short deadlines
Must be comfortable working in a high intensity setting, meeting tight deadlines and delivering quality results
Required to drive company vehicle, personal vehicle, or golf cart
Physical Fitness Standards
Sitting, standing, working with hands for extended periods of time
Must be able to lift 20 – 50 pounds
Must be able to perform occasional physical tasks, which may include working outdoors for extended periods in varying weather conditions, including extreme heat
Ability to bend, stoop, reach, twist, and kneel
Ability to push and pull objects weighing over 20 pounds
Ability to move equipment or materials as required
Ability to use hands and fingers to operate tools, equipment, or technology (including but not limited to heavy machinery, forklifts, golf carts, vehicles)
Ability to work in noisy environments
Ability to climb stairs
Equal Opportunity Employer
Buccaneers Team LLC (the “Club”) provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, marital status, disability, age, military status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
Disclaimer
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Club reserves the right to revise this job description at any time and to require employees to perform other tasks if there are changes to circumstances or conditions of the Club’s business, competitive considerations, or the work environment.
Accommodations
Employees must be able to perform the essential functions of this position satisfactorily. The requirements set forth herein are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Offers of employment are contingent on successful completion of a background screening.
At-Will Employment
The position covered by this Job Description is expressly declared to be “at will,” meaning the Club has the right to terminate the employee’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee.
Privacy Notice
Any personal information that you provide to the Club as part of the recruitment process may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Club. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions, and analytics related to the Club’s recruitment practices. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Club, including sending you correspondence or general information relating to employment. Your personal data may be disclosed to Club affiliates and to third-party organizations providing services to the Club. Your personal data will be retained in accordance with the Club’s document retention policies and applicable laws.
It is the policy of the Buccaneers to provide equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, marital status, disability, age, veteran status or any other legally protected status, including sexual orientation and gender identity.
Mission
The Tampa Bay Buccaneers organization’s vision is to be the flag-bearer for Tampa Bay past and future, while driving the next generation of NFL culture. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.
Position Description
The Network Operations Specialist is responsible for maintaining, and supporting the Tampa Bay Buccaneers network infrastructure. This position ensures the availability, performance, and security of the organization’s LAN, WAN, and wireless systems across all facilities — including Advent Health Training Facility and Raymond James Stadium. The Network Operations Specialist supports game day operations, broadcast connectivity, and the organization’s overall technology strategy.
Essential Functions
- Knowledge and experience installing fiber, and structured cabling.
- Support and monitor High-Density AP wireless network.
- Monitor network environments using network management and monitoring tools to ensure availability and performance.
- Respond to alerts, outages, and performance degradation incidents in real time.
- Perform initial triage, troubleshooting, and root-cause analysis for network-related issues.
- Serve as a key technical responder during high-visibility events, including game days and events.
- Execute approved network changes, including VLAN modifications, port configurations, routing updates, and wireless adjustments.
- Support LAN/WAN, wireless, VPN, and VoIP network services.
- Assist with firewall rule requests and basic security operations following established change and security policies.
- Coordinate with vendors, ISPs, and internal teams during incidents and maintenance windows.
- Provide operational network support for ticketing systems, POS systems, broadcast/AV connectivity, security systems, and Wi-Fi.
This position does not manage employees.
Employee is expected to regularly exercise discretion and independent judgment.
Non-Essential Functions
- Participate in pre-event readiness checks and post-event reviews.
- Document incidents, resolutions, and lessons learned to improve future response.
- Assist in refining monitoring thresholds, alerting, and escalation procedures.
- Support change management and compliance processes.
- Identify opportunities to improve network stability, automation, and operational efficiency.
Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams
Strong decision-making and problem-solving abilities
Effective time and resource management
Experience leading projects or initiatives
Ability to analyze data and make informed recommendations
Strong attention to detail and accuracy
Ability to prioritize tasks and meet deadlines
Flexibility in a fast-paced, changing environment
Willingness to learn new systems or technologies
Openness to feedback and continuous improvement
Critical thinking and sound judgment
Ability to manage multiple projects simultaneously
Ability to understand and meet customer needs
Additional Skills & Abilities
- Ability to analyze logs, metrics, and alerts to troubleshoot issues efficiently.
- Ability to remain calm and effective during high-pressure incidents.
- Strong organizational and documentation abilities.
- High level of discretion and professionalism, maintaining confidentiality in all matters.
- Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
- 3–5 years of experience supporting enterprise or large-scale network environments.
- Network Certification desired
- Experience in high-availability or event-driven environments preferred (stadium, venue, broadcast, or hospitality).
- Knowledge and experience in installing fiber and structured cabling,
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) or comparable tools
Skilled in preparing reports, spreadsheets, and presentations
Comfortable learning and navigating new systems or applications
Experience using collaboration platforms such as Teams, Zoom, or similar
Able to input, track, and analyze data accurately
Understanding of document management and version control
Familiarity with web-based systems, portals, and online workflows
Knowledge of data security and confidentiality practices
Comfortable adapting to technology updates and new digital processes
Familiarity with web-based systems, portals, and online workflows
Additional Technical Knowledge
- Experience deploying and maintaining high-density Wi-Fi networks for public venues or stadiums.
- Knowledge of RF site surveys, signal optimization, and wireless controller management.
- Familiarity with SNMP, Syslog, and automated alerting systems for proactive issue detection.
- Understanding of Azure and AWS networking (VNETs, routing tables, ExpressRoute, VPN Gateway).
- Experience with virtual network appliances, firewalls, and load balancers.
- Familiarity with virtualization platforms such as VMware, Nutanix and virtual switching technologies.
- Knowledge of fiber, structured cabling, and network design for media transmission.
Extended evening, weekend work hours sometimes required
Required to work all home games
May have to work occasional holidays
Stressful and demanding work environment in executing work on short deadlines
Must be comfortable working in a high intensity setting, meeting tight deadlines and delivering quality results
Required to drive company vehicle, personal vehicle, or golf cart
Physical Fitness Standards
Sitting, standing, working with hands for extended periods of time
Must be able to lift 20 – 50 pounds
Must be able to perform occasional physical tasks, which may include working outdoors for extended periods in varying weather conditions, including extreme heat
Ability to bend, stoop, reach, twist, and kneel
Ability to push and pull objects weighing over 20 pounds
Ability to move equipment or materials as required
Ability to use hands and fingers to operate tools, equipment, or technology (including but not limited to heavy machinery, forklifts, golf carts, vehicles)
Ability to work in noisy environments
Ability to climb stairs
Equal Opportunity Employer
Buccaneers Team LLC (the “Club”) provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, marital status, disability, age, military status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
Disclaimer
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Club reserves the right to revise this job description at any time and to require employees to perform other tasks if there are changes to circumstances or conditions of the Club’s business, competitive considerations, or the work environment.
Accommodations
Employees must be able to perform the essential functions of this position satisfactorily. The requirements set forth herein are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Offers of employment are contingent on successful completion of a background screening.
At-Will Employment
The position covered by this Job Description is expressly declared to be “at will,” meaning the Club has the right to terminate the employee’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee.
Privacy Notice
Any personal information that you provide to the Club as part of the recruitment process may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Club. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions, and analytics related to the Club’s recruitment practices. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Club, including sending you correspondence or general information relating to employment. Your personal data may be disclosed to Club affiliates and to third-party organizations providing services to the Club. Your personal data will be retained in accordance with the Club’s document retention policies and applicable laws.
It is the policy of the Buccaneers to provide equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, marital status, disability, age, veteran status or any other legally protected status, including sexual orientation and gender identity.