Zipline Guide

SUMMARY  

Zipline guide will lead guests on half day zipline tours.  The tour consists of a combination of hiking, aerial ziplines and suspension bridges.

EMPLOYEE EXPERIENCE

Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more!

Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned, including weekend work.

• Guides will visually inspect all elements of zipline tour, zipline gear for damage or other defects prior to guest arrival
• All safety gear will be properly stored and inspected for damage and defects prior to guest arrival
• Guides will fit guests with harness, helmets and appropriate zipline equipment
• Guide will direct guests on hiking and the zipline tour
• Provide excellent customer service to guests, property owners, homeowners and fellow employees
• Perform other duties and responsibilities as assigned
• Guides will drive guests to start of zipline course and pick up guests at the end of the tour.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

• Must enjoy working and interacting with the public
• Must have great customer service skills.
• Must be highly organized, energetic, positive attitude, and the ability to get the job done.
• Must be over 18 years of age.
• Capable of maintaining a positive & professional attitude among your team.
• Clear communication skills, both verbal and written
• Highly responsible and reliable.

EDUCATION and/or EXPERIENCE:

Requires knowledge of computer hardware, word-processing, spreadsheet and data base software, prefer experience with Microsoft Office.  Requires knowledge of business letter writing and business forms; office procedures, business English, including vocabulary, correct grammatical usage and punctuation, filing systems; and common office machines and their operation.

• High School Diploma or equivalent
• Previous work experience in the outdoors and/or recreation preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

Requires possession of a valid Driver’s License with a driving record that meets the standards required by Tamarack Food & Beverage

• CPR/1^st Aid Certified
• Ability to obtain Idaho Guides License for ziplining

LANGUAGE SKILLS:

• Fluent in English

MATHEMATICAL SKILLS:

• Ability to do basic arithmetic

REASONING ABILITY:

• Ability to identify problems and derive possible solutions

PHYSICAL DEMANDS: 

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent intermediate hiking and needs to be able to spend long periods of time in the air, 20 to 200 feet off the ground, for upwards of 4 hours.
• Frequent bending, climbing, kneeling squatting, twisting/turning from waist and pushing/pulling objects.
• Will be working with hands and fingers, lifting and moving objects up to 40 pounds horizontally and vertically on a regular basis.
• Near and far vision as well as good depth perception and color vision are important. Frequent use of senses.
• Ability to stand or sit for long periods of time.
• Good organizational and multi-tasking skills.
• Able to work in fluctuating temperatures

WORK ENVIROMENT

The work environment characteristics described here are reprehensive of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.         

• Weekend and holiday work will be required
• Hazardous Weather
• Operation of company vehicles required