Field Service Representative

We are seeking experienced Mechanical and Electro-Mechanical Field Service Representatives (FSRs) to support the operation and sustainment of ten 34-meter Aerostat systems in the Kingdom of Saudi Arabia. In this role, you will be a critical member of the Aerostat flight and maintenance team—responsible for system launch, flight, and recovery operations, as well as troubleshooting, repair, and preventive maintenance of aerostat platforms and associated ground support equipment. The successful candidate will serve as a hands-on technical lead, providing direction to technicians and operators across mechanical, structural, and electrical disciplines while ensuring safe and effective mission support in a challenging OCONUS environment.

About the Role

The successful candidate will serve as a hands-on technical lead, providing direction to technicians and operators across mechanical, structural, and electrical disciplines while ensuring safe and effective mission support in a challenging OCONUS environment.

Responsibilities

Aerostat Operations

• Serve as a senior flight crew member for aerostat line handling, launch, in-flight monitoring, and recovery.
• Conduct pre- and post-flight inspections, helium handling/topping, weather observations, tether inspections, and all emergency procedures for moored and airborne operations.
• Direct emplacement, displacement, and site survey activities to ensure operational readiness.

Mechanical & Electro-Mechanical Maintenance

• Maintain, troubleshoot, and repair:
• Aerostat structures, envelope fabric, and mooring systems
• Hydraulic and pneumatic subsystems
• Mechanical ground support systems, including winches, towing, and anchoring equipment
• Electro-mechanical components, fiber optics, avionics, and electrical wiring
• Power generation and distribution (generators, cabling, switchgear)
• Perform corrective and preventive maintenance tasks to ensure system reliability.
• Operate standard and specialized test equipment; conduct calibration and limited site-level repair activities.

Technical Leadership & Training

• Supervise and mentor technicians during operations and maintenance tasks.
• Provide troubleshooting direction both onsite and remotely (phone/email support).
• Deliver on-the-job training to host nation and U.S. personnel on aerostat systems and procedures.
• Ensure proper documentation, reporting, and accountability for all hardware repairs and replacements.

Reporting & Compliance

• Document maintenance actions, test results, and operational reports.
• Implement approved engineering change proposals, modifications, and upgrades.
• Support accident/incident investigations and root cause analysis.
• Enforce compliance with all safety, security, and operational procedures during aerostat activities.

Qualifications

• Bachelor’s degree in a related field, or equivalent military/civilian technical training.
• Minimum 6 years of hands-on experience in aerostat, ISR platform, or related mechanical/electro-mechanical systems.
• Cross-discipline technical skills with the ability to lead mixed teams of technicians.
• Recognized as a Subject Matter Expert (SME) in at least one core system area (mechanical, hydraulics, electro-mechanical, or electrical systems).
• Current DoD Secret Clearance (active).
• Strong ability to work independently in OCONUS environments.

Required Skills

• Cross-discipline technical skills with the ability to lead mixed teams of technicians.
• Current DoD Secret Clearance (active).

Preferred Skills

• Recognized as a Subject Matter Expert (SME) in at least one core system area (mechanical, hydraulics, electro-mechanical, or electrical systems).