Test Administrator

Talogy is a Human Resources consulting firm specializing in talent strategy, employee selection, and developmental assessment. We are seeking an organized, detail-oriented, and reliable individual to take responsibility for being on-site, administering, and proctoring a variety of assessments. This position is for a large manufacturing client around the Liberty, NC area.

People in the Test Administrator role will serve a critical function, helping to drive the delivery of our services and ensure the highest levels of customer service. Test Administrators must ensure safe, consistent test environments for all participants and facilitate testing sessions by the book.

Key information about this job:

• Job is onsite at Liberty, NC (approximately 25 minutes southeast of Greensboro, NC)
• Full-time temporary position with potential for full-time permanent.
• 3 vacancies: 2-day shift positions (7:00 am-3:00 pm) and 1-night shift (11:00 pm-7:00 am) coverage.

If this opportunity excites you and you possess the following qualifications and attributes, please click continue to complete an interest inventory and attach your resume. Your interest in this job is greatly appreciated!

Duties and Responsibilities Include

• Consistently reads orientation, assessment, and closing scripts to a group of participants according to standardized procedures.
• Conduct role-play, computer-based, paper/pencil, and hands-on assessments with participants.
• Track, enter, and confirm test-taker data using client systems.
• Help test-takers understand what is expected of them.
• Set up rooms in preparation for assessment sessions.
• Make adjustments in case you need to change rooms or conduct different assessments than previously scheduled.
• Work with the team and internal resources to schedule assessment sessions.
• Identifies and addresses candidate unsafe behavior or misuse of test equipment.
• Troubleshoots basic-level computer equipment and works with remote helpdesk to troubleshoot higher-level issues, as needed.
• Must be willing to stand for extended periods of time and wear personal protective equipment (bump cap, safety glasses, gloves, face mask, etc.) in accordance with facility/area policy.
• Log assessment activity or issues and report accordingly.
• Maintain physical documentation and conduct basic data entry.
• Gain a rudimentary understanding of the processes surrounding assessment participants.
• Maintain a professional appearance and demeanor.
• Maintain an organized, clean, and presentable work environment.
• Provide outstanding customer service to both the client and the participants.
• Maintain the confidentiality of sensitive data.
• Fulfill all duties with the highest degree of integrity.

Requirements

• Ability to diligently monitor participants.
• Strong written and verbal communication skills.
• Ability to work well with others.
• Focuses on meeting and exceeding the needs of our customers.
• Takes ownership of doing whatever work needs to be done.
• Organized, attentive to details, and able to multitask while maintaining a quality focus.
• Adaptable and stress-tolerant, particularly as it pertains to unpredictable job circumstances.
• Willingness to learn and apply new information.
• Must be willing to work an 8-hour shift either days or nights.
• Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams).

Preferred Qualifications:

• Experience administering assessments in either education or employment settings
• Experience in Human Resources
• BA or BS degree from an accredited 4-year college