What are the responsibilities and job description for the Supply Chain and Logistics Manager- Chinese Speaking position at Talmo?
General Manager – Freight Forwarding (Bilingual English/Chinese)
Location: City of Industry, ca| Full-Time | Pay: $85k
Are you a seasoned leader ready to take charge of a thriving international freight forwarding business?
We are seeking a General Manager (GM) to oversee operations, strategy, and profitability across multiple service lines—including air, sea, and land freight, customs clearance, sales, and customer service.
This is a high-impact leadership role where you’ll drive growth, ensure operational excellence, and foster strong client relationships, all while leading a diverse and high-performing team.
Key Responsibilities
Strategic Leadership
- Develop and execute growth strategies to expand market share in global freight forwarding.
- Define performance goals and KPIs, ensuring teams exceed targets.
- Identify new revenue streams and forge strategic partnerships.
Operations Management
- Oversee daily operations, ensuring on-time and cost-effective freight solutions.
- Ensure compliance with international shipping laws, customs regulations, and trade requirements.
- Champion process improvements and operational best practices.
Financial Management
- Manage budgets, forecasts, and financial performance.
- Monitor costs and profitability, implementing measures to improve margins.
- Balance cost control with exceptional customer service delivery.
Team Leadership
- Lead and inspire teams across operations, sales, customer service, and finance.
- Recruit, mentor, and develop talent to strengthen organizational capability.
- Build a collaborative, performance-driven culture.
Customer & Vendor Relations
- Cultivate strong relationships with clients, carriers, agents, and service providers.
- Ensure exceptional service delivery and client satisfaction.
- Negotiate service agreements and vendor contracts to optimize performance.
Compliance & Risk Management
- Maintain strict adherence to international freight, customs, and trade regulations (IATA, FIATA, FMC).
- Establish risk management and business continuity policies.
- Keep the business aligned with evolving global logistics standards.
Requirements
- 7 years of experience in freight forwarding/logistics, including 3–5 years in a senior management role.
- In-depth knowledge of international shipping, Incoterms, customs clearance, and trade compliance.
- Strong leadership, communication, and negotiation skills.
- Commercially minded with proven strategic and operational expertise.
- Proficiency in logistics systems and freight management platforms.
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (required).
- Professional certifications (FIATA Diploma, CILT, CSCP) preferred.
- Bilingual in English and Chinese is required.
Why Join Us?
- Lead a fast-growing international logistics operation.
- Shape strategy and leave a lasting impact on the business.
- Work in a dynamic, multicultural environment with global exposure.
- Competitive compensation and leadership-level benefits.
Job Type: Full-time
Pay: Up to $85,000.00 per year
Work Location: In person
Salary : $85,000