What are the responsibilities and job description for the Tow Truck Operator position at Talley's Auto Service, Inc?
Overview
Join our dynamic team as a Tow Truck Operator and become a vital part of our roadside assistance and vehicle recovery services! In this energetic role, you will be responsible for safely towing, transporting, and recovering vehicles of all types, ensuring prompt and professional service to our customers. Your mechanical expertise and driving skills will help keep traffic moving smoothly while providing exceptional customer support. If you thrive in fast-paced environments and enjoy problem-solving on the go, this is the perfect opportunity to showcase your talents and grow your career.
Duties
- Operate tow trucks, including flatbed and traditional models, to recover disabled vehicles efficiently and safely
- Conduct automotive diagnostics and basic repairs to assess vehicle condition before towing
- Load, unload, and secure vehicles using appropriate equipment such as straps, chains, etc to prevent damage during transport
- Communicate effectively with customers, dispatchers, and law enforcement to coordinate vehicle recovery operations
- Manage conflict situations professionally when dealing with distressed or impatient customers
- Perform routine inspections of tow truck equipment and perform minor mechanical maintenance as needed
- Maintain accurate logs of all towing activities, including details of the vehicle condition, location, and services provided
Requirements
- Valid VA Tow License (Tow Truck Driver Registration / DAD) with a clean driving record and experience operating tow trucks or similar commercial vehicles
- Strong mechanical knowledge with experience in automotive diagnostics and repairs
- Ability to operate manual transmissions confidently in various weather conditions
- Prior experience with automotive repair, flatbed towing, or mechanic work is highly desirable
- Knowledge of automotive safety standards and proper load securing techniques
- Excellent customer service skills with a calm demeanor in stressful situations
- Physical ability to load/unload, working nights, weekends, comfort working outdoors in varying weather conditions
- Proven conflict management skills to handle challenging interactions professionally
Join us to deliver reliable roadside assistance while advancing your skills in automotive mechanics and commercial driving. We’re committed to supporting your growth through ongoing training opportunities and a collaborative work environment!
Pay: $15.00 - $25.00 per hour
Benefits:
- Employee discount
- On-the-job training
Work Location: In person
Salary : $15 - $25