Inside Sales and Customer Support Representative

Talley Inc. has reached an impressive milestone in the wireless communications industry. For 42 years, we have been at the forefront of providing top-quality products and wireless communications solutions to customers across the States. Our success is a testament to the hard work and dedication from the Talley team. Everyone plays a vital role in ensuring the company’s continued success since the beginning.

This role is perfect for a motivated sales professional who wants to master account development and sharpen their sales skills.

Talley Rewards:

• 401(K) Plan, Retirement Plan
• Career Growth
• Healthcare Insurance
• Life Insurance
• Vacation/ Paid Time Off
• Sick Time Off
• Safe & Clean Environment
• Employee Recognition Program
• Employee Website
• Team Lunches/ Celebrations
• Recognize Referring Employees

Essential Job Functions:

• Quote/Order Entry and maintain to completion.
• Front line queue support (4 hrs min AUX-IN).
• Service accounts to assure growth and customer Satisfaction.
• MSO Assigned Account MACE Entries 45 per Quarter.
• Evaluate quote status daily and revise follow-up dates as needed. Closed Quote with Dispositions 95%.
• Review Open Order Report daily and update commit dates as needed. OTD for MMDD Orders 97%.
• Collaboration of strategic account information with the Regional Sales Managers.
• Service/Evaluate/Upsell customer requests.
• Find new sales opportunities through inbound prospecting.
• Product knowledge and give inventory recommendations.
• Lead follow up as assigned and mail list maintenance.
• Be a positive influencer who produces error-free work.
• Building and enhancing customer relationships by servicing their immediate and future needs.
• Additional job duties and responsibilities may be added at any time, as business needs may dictate.

Knowledge, Skill, and Experience Required:

• Post-secondary business education is preferred; a high school diploma is required.
• 1 year of Sales and/or Customer Service experience.
• 1 year of Wireless Industry experience, preferred.
• 1 year of Product Application experience is preferred.
• Intermediate MS Excel, Word, and Outlook skills.
• Strong interpersonal, written, and verbal communication skills.
• Strong organizational skills and time management skills.

Talley LLC. is an Equal Opportunity Employer. The policy of Talley Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, age, or any other characteristic protected by applicable law. At Talley, we don’t just accept difference—it’s one of our values. Personnel files must be in good standing.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24