What are the responsibilities and job description for the Financial Counselor position at Talley Eye Institute?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
Talley Eye Institute is a thriving Ophthalmology practice seeking an enthusiastic individual to join our Billing Department team.
POSITION: Financial Counselor
DEPARTMENT: Billing Department
REPORTS TO: Billing Office Supervisor
JOB SUMMARY: This individual will be responsible for daily communication in person and/or by phone with patients regarding financial information. This individual will provide support and communicate patient’s financial responsibilities as well as inform them of patient assistance programs. This individual will partner with other departments to ensure the patient’s financial obligations are presented. This individual will be a liaison with Optometry offices for financial and scheduling obligations.
EDUCATION AND EXPERIENCE:
1. High school diploma or equivalent.
2. One to two years minimum experience in a medical office
ESSENTIAL SKILLS AND ABILITIES:
1. Excellent communication skills, written and oral
2. Strong organization skills with attention to detail
3. Excellent follow up skills
4. Management of multiple tasks simultaneously
5. Ability to work as a team player
6. Customer service oriented
6. Customer service oriented
RESPONSIBILITIES:
1. Precertification for:
a. All outpatient surgeries
b. In-office procedures
c. Diagnostic testing for procedures outside of the office
2. Scheduling patients for the out of office diagnostic testing
3. Scheduling patients for certain procedures
4. Estimate out of pocket expenses for patients who have upcoming surgeries or in-office procedures
5. Collections of monies for self-pay patients
6. Signing patients up for payment assistance programs
7. Performs other duties as required
Salary is commensurate with experience
Salary : $20 - $22