What are the responsibilities and job description for the Youth Behavioral Health Programs Consultant position at Talkspace?
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for an experienced Youth Behavioral Health Programs Consultant. This short- to mid-term engagement is designed to provide interim, tactical support to Talkspace’s Youth Programs function during a temporary leadership absence. The Consultant will ensure continuity for NYC-based partner relationships, contribute to program implementation efforts, and support key in-person engagements within NYC schools and districts. We are looking for someone who has experience and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a hybrid position based in NYC. This position is capped at 35 hours per week, with any additional hours requiring prior written approval.
Scope of Work
The Consultant Will Support The Following Focus Areas
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.
We are looking for an experienced Youth Behavioral Health Programs Consultant. This short- to mid-term engagement is designed to provide interim, tactical support to Talkspace’s Youth Programs function during a temporary leadership absence. The Consultant will ensure continuity for NYC-based partner relationships, contribute to program implementation efforts, and support key in-person engagements within NYC schools and districts. We are looking for someone who has experience and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a hybrid position based in NYC. This position is capped at 35 hours per week, with any additional hours requiring prior written approval.
Scope of Work
The Consultant Will Support The Following Focus Areas
- NYC-Based Partner Engagement (In-Person Required)
- Represent Talkspace in scheduled or ad hoc in-person meetings with NYC-based school or district partners
- Serve as the local point of contact for implementation support and partner questions within the NYC metro area
- Support preparation and follow-up for in-person meetings, including summary notes, action items, and internal alignment
- Implementation Coordination
- Provide guidance to internal and external stakeholders on implementing youth mental health services in school environments
- Assist in reviewing rollout timelines, materials, and partner onboarding schedules
- Collaborate with internal delivery teams to address and escalate issues that arise during program execution
- Training & Program Enablement
- Participate in or support the delivery of educator/administrator trainings (virtual or in-person NYC sessions)
- Review training materials and implementation toolkits and provide input aligned with youth behavioral health best practices
- Internal Communication & Strategic Input
- Attend recurring internal planning and update meetings (X per week)
- Offer perspective on NYC partner dynamics, operational challenges, and opportunities to enhance delivery
- Support team alignment on timelines, key partner updates, and communications
- Transition Planning & Handoff
- Maintain clear documentation of activities and partner status throughout the engagement
- Deliver a final summary memo to support transition back to the returning team member, including outstanding items and recommendations
- Presence at NYC-based meetings and site visits as scheduled (approximately 1–2 per week, variable based on need)
- Weekly internal status updates on NYC partner engagement and key risks
- Annotated documents, emails, or partner-facing materials as needed
- Final handoff memo and closeout meeting with leadership team
- 10 years of combined experience successfully selling benefits to educational institutions and working with benefit brokers/stakeholders
- Must have exposure to either Behavioral Health, Telehealth, or related expirience within Employee Benefits (specifically selling to Educational Partnerships)
- Excellent communication and presentation skills, with the ability to clearly articulate the value of our services
- Experience with CRM systems and sales tracking tools - we use Salesforce and Outreach
- Bachelor's degree or higher in a relevant field (e.g. business, sales, marketing)
- Healthcare experience, Behavioral Health and/or the Telehealth space is considered a plus, NOT a requirement
Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.