Project Engineer

About Talix:

Talix has been serving the Connecticut area since 1988, providing IT Support to small and medium-sized businesses including Infrastructure and Data Center Hosting, Security and Managed Services, Cloud, Help Desk and Consulting Services. We’re in business to help other businesses grow and move forward. Our core values are Accountability, Teamwork, Partnership, Evolution and Positivity. We are looking for employees who meet these values, can make meaningful contributions to our team and are looking to grow with us.

We operate in a fast-paced, energetic environment and our team members are exposed to multiple technological platforms due to our wide variety of customers and industries.

About the Role:

We are seeking an experienced Microsoft 365 Engineer to join our Project Services team. In this role, you will take ownership of designing, implementing, and optimizing Microsoft 365 environments for a wide range of clients. You will work across diverse technical landscapes, lead migration and modernization initiatives, strengthen security posture, and serve as a trusted technical advisor to both internal teams and clients. This is an opportunity to work in a dynamic MSP setting where no two days—or client environments—are the same.

Key Responsibilities:

·        Strategic Microsoft 365 Leadership: Oversee the planning, deployment, and long-term enhancement of Microsoft 365 services—including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD—across a variety of client environments.

·        Cloud Architecture & Migration Projects: Lead complex client migrations from on-premises systems to Microsoft 365. Provide guidance, assess risks, and ensure smooth, secure transitions.

·        Identity & Access Management: Design and optimize Azure Active Directory configurations for multiple clients, including Conditional Access, MFA, identity governance, and hybrid identity strategies.

·        Security & Compliance Governance: Implement and maintain Microsoft 365 security policies such as DLP, retention, eDiscovery, Conditional Access, and Microsoft Defender. Advise clients on improving their security posture and regulatory compliance.

·        Intune & Endpoint Management: Manage Intune deployments across varied client environments, ensuring proper device compliance, application management, and secure endpoint operations.

·        Advanced Escalation Support: Act as a top-level escalation point for complex Microsoft 365 issues across our client base, resolving challenges related to authentication, mail flow, integrations, and system performance.

·        Documentation & Process Development: Maintain clear, accurate documentation for each client’s configurations and operational procedures, and change records to support consistency and scalability.

·        Client Collaboration & Advisory: Partner with clients to understand business needs, recommend solutions, and guide adoption of Microsoft 365 capabilities that improve collaboration, productivity, and security.

Qualifications:

·        Extensive hands-on experience working with Microsoft 365 in an engineering or architecture-focused role.

·        Strong background in Microsoft 365 services and Azure Active Directory, including advanced identity and security configurations.

·        Experience supporting multiple clients in an MSP environment is strongly preferred.

·        Proficiency with Intune, Exchange Online, SharePoint, Teams, and related cloud technologies.

·        Knowledge of security frameworks such as MFA, Conditional Access, DLP, and compliance policies.

·        Proven success leading migrations from on-premises environments to Microsoft 365.

·        Excellent troubleshooting abilities and experience resolving complex technical issues.

·        Strong communication and client-facing skills, with the ability to translate technical concepts clearly.

Company Benefits:

·        PTO and Holidays

·        Health/Dental Insurance

·        401K Savings Plan

·        Short- and Long-Term Disability