What are the responsibilities and job description for the Patient Access Specialist position at Talentrupt RPO?
Title - Patient Access Specialist Location - 4910 Rivergrade Road, Irwindale, CA, 91706Payrate - $24.30/hour on W2Duration - 4 to 5 monthsJob Description -Performs necessary duties in supporting a large volume of patients, both new / prospective and current / established, in scheduling and relaying information to or from care team, using established scheduling guidelines; and in facilitating internal communication across organization.Responds to calls, faxes, email, in basket messages, from patients and or those calling on their behalf, providers, care team, and or leadership in support of timely, compassionate and accurate scheduling Processes referrals appropriately, as directed by department polices and business rules.Identifies crisis situations, elicits key information, and manages the call accordingly.Collects relevant caller data accurately and quickly during the telephone conversation.Minimum Qualifications & Experience: Two years related experience in a medical office/healthcare setting or in a call/contact center.Minimum Education: High School or equivalent
Salary : $24 - $24