What are the responsibilities and job description for the Business Operations position at talentpluto?
Location: New York, NY (In-office, SoHo)
Work Model: Onsite, 5 days per week
Industry: B2B SaaS / Workflow Automation / AI
Compensation: Competitive base salary meaningful equity
Our partner is a fast-growing B2B SaaS company building automation tools that eliminate manual data entry. Their platform extracts and structures information from documents, PDFs, and emails directly into spreadsheets and external systems — helping mid-sized companies in industries like manufacturing, logistics, and healthcare save time, reduce errors, and scale operations more efficiently.
The company has grown from zero to seven figures in ARR in less than a year, driven by a strong product-led growth motion and support from top-tier investors. The team works in-person from their SoHo office, moves quickly, and values ownership, precision, and initiative. Their mission: make data entry obsolete by turning unstructured information into clean, structured, usable data automatically.
Our partner is hiring a Business Operations Analyst to help strengthen go-to-market and internal operations. This is not a narrow reporting role — you'll work directly with the CEO and CBO on a range of high-impact projects that span outbound, pipeline operations, customer success, and partnerships.
You'll be embedded at the center of a fast-growing startup, taking ownership of initiatives that improve efficiency, generate revenue, and scale operations. It's an ideal opportunity for someone early in their career who thrives in dynamic environments and wants to build systems, solve problems, and grow into BizOps Lead, RevOps, or Chief of Staff as the company scales.
- Drive outbound prospecting efforts and support top-of-funnel pipeline generation
- Maintain accurate CRM and pipeline data to improve reporting and visibility
- Support customer onboarding and product success initiatives
- Assist with partner sourcing, outreach, and onboarding
- Run client nurturing campaigns that drive account expansion and retention
- Take ownership of ad hoc projects that improve scalability and operational efficiency across teams
- 0-3 years of experience in a GTM role (BizOps, SDR, RevOps, or Customer/Product Success)
- Strong analytical and organizational skills; confident in spreadsheets (Google Sheets/Excel)
- Excellent communicator with high emotional intelligence and cross-functional collaboration skills
- Detail-oriented, process-driven, and proactive in problem-solving
- Self-starter with an ownership mindset and a bias for action
- SQL familiarity is a plus but not required