What are the responsibilities and job description for the Accounting Manager position at talentpluto?
Location: New York, NY
Work Model: Hybrid (4 days per week onsite)
Industry: SaaS / Data Platform for Investors
Compensation: $110,000-140,000 OTE Equity
About the Company
Our partner is a rapidly growing Series A SaaS startup building a modern discovery engine for the venture ecosystem. Their platform helps investors identify, evaluate, and support the most promising startups, ensuring high-impact innovations receive the visibility and funding they deserve. With strong backing from top-tier investors, 100% annual revenue growth, and thousands of users across leading investment teams, they are scaling quickly while maintaining a culture rooted in customer obsession, collaboration, and continuous improvement.
The Opportunity
Our partner is hiring a full-time Account Manager to join their New York team. This role will own relationships with approximately 80 customers and serve as the primary point of contact for all post-sale success, renewals, and expansions. As the business continues to scale rapidly, the Account Manager will play a crucial role in ensuring exceptional customer experience, driving product adoption, and strengthening long-term customer value.
This is an outstanding opportunity to work directly with sophisticated investment professionals, influence product direction through customer insights, and contribute to a team that values fast execution, deep product knowledge, and meaningful relationship-building. You'll thrive here if you enjoy a high-growth, high-accountability environment and take pride in delivering exceptional service.
Responsibilities
- Manage the full customer lifecycle from onboarding through renewal and expansion.
- Serve as the primary point of contact for a portfolio of ~80 accounts.
- Drive activation, adoption, and ongoing customer success across all assigned accounts.
- Identify upsell and expansion opportunities and lead commercial conversations.
- Build strong relationships with investment teams and understand their workflows and needs.
- Partner cross-functionally with product and engineering teams to relay customer insights.
- Refine internal processes and share best practices across the broader team.
- Maintain accurate forecasting and account health metrics.
Requirements
- Bachelor's degree in business, sales, marketing, or a related field.
- Minimum 2 years of experience managing customer relationships, ideally in SaaS or data-driven environments.
- Strong communication skills and the ability to work with technical and non-technical stakeholders.
- High technical acumen and ability to learn software products quickly.
- Proven ability to operate in fast-paced, ambiguous environments with a "roll up your sleeves" mentality.
- Excitement to work in person 4 days per week at the New York (Flatiron) office.
Salary : $110,000 - $140,000