Principal Product Manager - Consumer Commerce

We are partnering with a fast-growing consumer technology company that is investing heavily in the next generation of its digital shopping experience. The company is hiring a Staff or Principal level Product Manager to own a highly visible consumer commerce business with the potential to become a major long-term revenue driver. This person will define how customers discover, evaluate, purchase, and manage a growing portfolio of physical products, digital services, and complementary offerings.

This is more than a traditional e-commerce roadmap role. You will operate with a GM mindset, connecting product strategy, customer experience, growth, revenue, margin, partnerships, and operational execution. You will work directly with senior leadership and own the strategy for scaling an early but rapidly growing area of the business.

The right person combines strong consumer product judgment with the ability to simplify complex systems into an intuitive, polished shopping experience. You should be equally comfortable setting a multi-year vision, presenting to executives, working through technical and operational complexity, and helping a cross-functional team ship quickly.

This is a full time, permanent position on a hybrid basis (Mon-Wed onsite and Thurs-Friday remote). The office is in Midtown near Grand Central.

What You’ll Do

• Own the product strategy and multi-year roadmap for the company’s consumer commerce experience
• Define a simple, cohesive customer journey across product discovery, comparison, purchasing, checkout, and post-purchase experiences
• Lead new commerce programs and complementary services, including protection, upgrades, financing, and other customer lifecycle offerings
• Identify opportunities to improve conversion, revenue, margin, retention, and customer loyalty
• Partner with Growth and Marketing on promotions, acquisition, experimentation, and customer engagement
• Use customer insights, behavioral data, and A/B testing to continuously improve the shopping experience
• Work across Engineering and Operations to support inventory, fulfillment, order management, returns, and other commerce infrastructure
• Evaluate and develop relationships with commercial partners, suppliers, distributors, and third-party service providers
• Work closely with Engineering, Design, Data, Operations, and Customer Experience to translate strategy into shipped products
• Present clear strategies, recommendations, and progress updates to executive leadership
• Operate independently, make thoughtful decisions with incomplete information, and bring structure to a large amount of white space

What You’ll Inherit

You will join with a short-term roadmap already in place, giving you the opportunity to deliver meaningful improvements quickly. From there, you will own the longer-term strategy and determine how this business should evolve and scale. You will have dedicated cross-functional support, including front-end and back-end engineering, design, and data resources.

What We’re Looking For

• 7 years of product management experience, including at least two years of meaningful Senior, Staff, or Principal level ownership
• A track record of building high-quality consumer products at respected consumer technology, marketplace, subscription, or e-commerce companies
• Deep experience with digital shopping, e-commerce, marketplaces, or other complex consumer transaction experiences
• Strong product strategy skills and the ability to clearly articulate an ambitious vision to executives and cross-functional partners
• Experience simplifying technically or operationally complex products into elegant customer experiences
• Demonstrated success improving conversion, engagement, revenue, retention, or other measurable business outcomes
• Experience launching and scaling products from early concept through mature operations
• Strong analytical judgment and experience using experimentation and customer insights to guide decisions
• Experience working with commercial, supplier, or technology partners
• Ability to influence senior stakeholders and align Product, Engineering, Growth, Design, Data, and Operations
• High ownership, strong executive presence, and comfort working in a fast-moving environment with ambitious timelines

Why Join

• Own a business critical product area with significant long term revenue potential
• Build within a high growth company at an important inflection point
• Work directly with senior product and company leadership
• Define a long term strategy rather than simply maintain an existing roadmap
• Join a collaborative product organization with dedicated engineering, design, and data support

Benefits & Perks

• Competitive compensation package including equity and potential bonus opportunities
• Hybrid schedule with three days per week in the Midtown Manhattan office
• Flexible working hours
• Complimentary access to company products and services
• Free daily lunch and a fully stocked office kitchen
• Monthly gym reimbursement
• Monthly public transportation reimbursement