Deployment Strategist – Full Time

📍 New York, NY (On-Site – 5 Days/Week)

🏢 Clarion

💰 Salary: $135,000 – $180,000 per year

📈 Equity/Stock Options Included

🚚 Relocation Assistance Available

About The Company

Clarion is a fast-growing AI healthcare startup focused on transforming healthcare communication infrastructure so that no patient call goes unanswered. The company recently raised $10M from leading investors including Y Combinator and Sequoia Scout.

The team is currently 12 employees strong and growing rapidly.

Position Overview

As a Deployment Strategist, you will lead customer implementations from kickoff through go-live, serving as the primary project manager and stakeholder relationship owner. You will partner closely with forward-deployed engineers while managing project timelines, customer communication, and implementation success.

This is an ideal role for candidates with consulting, SaaS implementation, project management, healthcare technology, or customer success experience.

Schedule

• Full-Time
• On-Site Position
• Monday–Friday
• Must work from the New York City office
• No remote option available
  
  

Compensation

Compensation & Benefits

• Base Salary: $135,000 – $180,000 annually
• Early-stage equity/stock options
  
  

Benefits

• 100% employer-paid healthcare coverage
• Flexible time off
• Commuter benefits
• Weekly team lunches
• Quarterly company retreats
• Relocation assistance
  
  

Key Responsibilities

Customer Implementation Leadership

• Lead 3–5 customer implementations simultaneously
• Manage projects from kickoff through go-live
• Own project timelines, milestones, and deliverables
• Track implementation progress and outcomes
  
  

Stakeholder Management

• Serve as the primary non-technical point of contact
• Build relationships with healthcare executives and stakeholders
• Conduct kickoff meetings and weekly status calls
• Coordinate communications across customer teams
  
  

Project Management

• Manage multiple implementation workstreams
• Monitor timelines and project risks
• Drive successful customer onboarding
• Ensure projects launch on schedule
  
  

Process Improvement

• Build and improve implementation playbooks
• Develop scalable operational processes
• Identify opportunities to improve customer experience
  
  

Cross-Functional Collaboration

• Partner with forward-deployed engineers
• Coordinate technical and operational workstreams
• Support customer adoption and success
  
  

Required Qualifications

Education

• Bachelor's Degree required
  
  

Experience

• 2–5 years of experience in:
• Consulting
• Customer implementation
• Project management
• Customer success
• B2B SaaS operations
  

Preferred Background

• High-growth startup experience (Series A–D)
• Top-tier consulting experience (MBB or similar)
• Healthcare or Health-Tech implementation experience
• Experience leading software implementations
• Experience managing customer onboarding projects
  
  

Technical Skills

• Understanding of:
• APIs
• AI/LLMs
• Technical documentation
• SaaS platforms
  

Additional Requirements

• Must reside in New York City
• Must be able to work on-site 5 days per week
• U.S. work authorization required
• O-1 and TN visa holders accepted
  
  

Ideal Candidate

The Ideal Candidate

• Thrives in startup environments
• Has strong project management skills
• Can manage multiple deadlines simultaneously
• Communicates effectively with executives
• Demonstrates high ownership and accountability
• Is comfortable working directly with customers
  
  

Interview Process

• First Chat
• 15-minute virtual screening
• Implementation Case Study
• 1-hour virtual implementation simulation
• Experience & Culture Interview
• 30-minute interview with a co-founder
• On-Site Final Interview
• Half-day visit (3–4 hours)
• Meet the team
• Review implementation audit
• Present process improvement recommendations
  
  

💰 Estimated Weekly Pay Equivalent: $2,596 – $3,462 per week (based on a 40-hour work week).