Resident Automation Technician II/III

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Company Background

Our client is a global provider of automated material-handling and logistics solutions, delivering advanced automation systems for warehouses, distribution centers, and production environments.

The Position

As the Resident Automation Technician II/III, you will support our customer's operations by maintaining, troubleshooting, and repairing automated material-handling equipment. You will play an important role in minimizing equipment downtime, improving system performance, and ensuring the smooth operation of automated systems at the customer site. Working closely with the customer and the team, you will provide hands-on technical support while maintaining a professional relationship and ensuring high standards of safety, quality, and service.

Primary responsibilities include:

• Troubleshoot, diagnose, and resolve customer equipment issues as quickly and effectively as possible.
• Perform preventive and corrective maintenance on automated equipment, including conveyors, cranes, shuttles, scale systems, and carton-opening systems.
• Complete assigned maintenance activities and accurately document associated work orders.
• Monitor equipment performance and identify opportunities to improve automation efficiency and operational reliability.
• Support the achievement of contracted performance indicators (KPIs).
• Monitor and maintain onsite spare parts inventory, as applicable.
• Follow established safety procedures, quality standards, and applicable health and safety regulations.
• Collaborate with customers and the team to communicate equipment issues, maintenance findings, and solutions.

Qualifications and Candidate Background

The ideal candidate will have:

• Minimum of 2 years of hands-on experience maintaining, troubleshooting, and repairing equipment in industrial, manufacturing, warehousing, distribution, or related environments.
• High school diploma or GED required.
• Associate degree or technical certificate in a related technical field preferred.
• Strong electrical and mechanical troubleshooting and repair skills.
• Familiarity with Human-Machine Interface (HMI) and/or Supervisory Control and Data Acquisition (SCADA) systems.
• Ability to read and interpret engineering drawings and technical documentation.
• Experience performing preventive and corrective maintenance on industrial or automated equipment.
• Previous experience troubleshooting and repairing material-handling conveyors, Automated Storage and Retrieval Systems (AS/RS), and shuttle systems preferred.
• Familiarity with Profibus and Profinet communication protocols preferred.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office applications, including Outlook, Teams, Excel, and Word.
• Ability to work safely in industrial and warehouse environments, including lifting up to 50 pounds, climbing ladders, and working in confined or awkward spaces.

Location

This is a full-time, onsite position based in Kansas City, Kansas. The role requires working directly within an industrial and warehouse environment to support the customer's automated operations. Candidates may be required to complete customer-mandated background checks before obtaining site access.